Resources Connection

To help leaders solve problems by becoming the global leader in agile, human-centric consulting.

Resources Connection SWOT Analysis

Updated: October 6, 2025 • 2025-Q4 Analysis

How to Use This Analysis

This analysis for Resources Connection was created using Alignment.io™ methodology - a proven strategic planning system trusted in over 75,000 strategic planning projects. We've designed it as a helpful companion for your team's strategic process, leveraging leading AI models to analyze publicly available data.

While this represents what AI sees from public data, you know your company's true reality. That's why we recommend using Alignment.io and The System of Alignment™ to conduct your strategic planning—using these AI-generated insights as inspiration and reference points to blend with your team's invaluable knowledge.

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The Resources Connection SWOT Analysis reveals a resilient company at a pivotal crossroads. Its core strengths—a loyal blue-chip client base and a flexible, expert talent model—provide a solid foundation. However, this is undermined by significant weaknesses in brand visibility and technology infrastructure, creating vulnerability to intense competition from both the Big Four and nimble digital platforms. The primary opportunity lies in aggressively targeting the underserved mid-market's transformation needs, a space where RGP's value proposition of agile, high-caliber execution can shine. The key priorities must be to invest decisively in brand differentiation and a modern tech stack. Failure to do so risks being outmaneuvered by competitors and becoming a commodity provider in a rapidly evolving market. The path forward requires bold, focused execution on these fronts to secure long-term, profitable growth and truly own the agile consulting category.

Accenture Deloitte Protiviti Vaco FTI Consulting

No past cycles

Mission & Vision SWOT Analysis OKR Plan Retrospective AI Strategy Data Acquisition

To help leaders solve problems by becoming the global leader in agile, human-centric consulting.

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Strengths

CLIENTS: Strong recurring revenue (>85%) from a loyal, blue-chip base.
TALENT: Highly experienced, tenured consultant base with deep expertise.
MODEL: Flexible engagement model is attractive in uncertain economies.
FINANCIALS: Consistently profitable with a strong, debt-free balance sheet.
DIVERSE: Broad service portfolio mitigates risk from sector downturns.

Weaknesses

BRANDING: Lacks the brand recognition and prestige of Big Four competitors.
SCALE: Talent acquisition constraints can slow response to surging demand.
DEPENDENCE: Revenue concentration in top clients creates risk (e.g., AT&T).
TECHNOLOGY: Underinvestment in internal tech for matching and collaboration.
SALES CYCLE: Long sales cycles for large projects sensitive to client budgets.

Opportunities

TRANSFORMATION: Huge demand for digital, finance, and supply chain projects.
MID-MARKET: Untapped potential in mid-market firms needing agile expertise.
TALENT SHIFT: Companies favor flexible, on-demand talent over fixed headcount.
PARTNERSHIPS: Alliances with software (ERP, Cloud) vendors to drive deals.
AI SERVICES: Growing client need for guidance on AI strategy and adoption.

Threats

COMPETITION: Intense pressure from Big Four, boutiques, and staffing firms.
ECONOMY: Consulting spend is highly cyclical and vulnerable to recession.
AUTOMATION: AI tools threaten to automate routine consulting and analysis work.
TALENT WAR: Fierce competition for top-tier independent professional talent.
PRICING: Pressure from low-cost online freelance platforms and offshoring.

Key Priorities

STRATEGY: Leverage agile model to capture high-growth mid-market clients.
DIFFERENTIATE: Invest in brand and tech to stand out from Big 4 & platforms.
GROWTH: Accelerate talent acquisition in high-demand digital/AI skillsets.
DEFEND: Solidify key client relationships to build resilience to downturns.

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Resources Connection OKR

Updated: October 6, 2025 • 2025-Q4 Analysis

This Resources Connection OKR plan is a focused and potent blueprint for action. It rightly prioritizes the most critical levers identified in the strategic analysis: dominating the mid-market, elevating the brand, securing top talent, and fortifying key accounts. The objectives are aspirational yet grounded, providing clear direction. The key results are largely outcome-driven, translating strategic intent into measurable progress, particularly with the launch of the AI platform and specific growth targets. This plan creates clarity and alignment, directing the organization's energy toward the handful of initiatives that will truly bend the curve on its long-term vision. It is a plan designed not for activity, but for impact.

Accenture Deloitte Protiviti Vaco FTI Consulting

No past cycles

Mission & Vision SWOT Analysis OKR Plan Retrospective AI Strategy Data Acquisition

To help leaders solve problems by becoming the global leader in agile, human-centric consulting.

WIN THE MID-MARKET

Become the top agile consulting choice for mid-market leaders.

PIPELINE: Increase qualified sales pipeline from mid-market accounts from X to Y by focusing on transformation.
LOGOS: Acquire 40 new mid-market client logos with project values exceeding $250k in our core service lines.
REVENUE: Grow revenue from the mid-market segment by 25% year-over-year through targeted campaigns.
AWARENESS: Launch a targeted digital marketing campaign resulting in a 50% increase in web traffic from mid-market.

BUILD THE BRAND

Elevate our brand to compete with top-tier consulting firms.

MESSAGING: Finalize and roll out new corporate messaging focused on agile execution and value across all channels.
PLATFORM: Launch V1 of our AI-powered talent matching platform, reducing average time-to-staff by 30%.
THOUGHT LEADERSHIP: Publish 12 high-impact industry reports, securing 20+ media placements in top-tier outlets.
AWARENESS: Achieve a 15% increase in unaided brand awareness among target executive buyers in key markets.

ACCELERATE TALENT

Become the #1 destination for elite independent consultants.

ACQUISITION: Reduce average time-to-fill for high-demand roles (AI, Digital) from 45 to 30 days.
ONBOARDING: Implement a new digital onboarding process, increasing new consultant satisfaction scores by 20%.
POOL: Grow the active, vetted consultant pool in strategic skill areas by 15% to meet projected demand.
ENGAGEMENT: Achieve a consultant Net Promoter Score (NPS) of 60+, confirming our status as a top-tier partner.

DEEPEN PARTNERSHIPS

Evolve from vendor to indispensable partner for key clients.

REVENUE: Increase average annual revenue from our top 50 strategic accounts by 18% through cross-selling.
CONTRACTS: Secure multi-year, multi-project agreements with at least 10 of our top strategic accounts.
EXPANSION: Expand our footprint into at least two new service lines within 25 of our top 100 clients.
QBRS: Achieve a 9/10 average satisfaction score on strategic Quarterly Business Reviews with key client sponsors.

METRICS

Net Service Revenue Growth: 10% YoY
Adjusted EBITDA Margin: 12.5%
Consultant Utilization Rate: 75%

VALUES

Loyalty
Integrity
Focus
Enthusiasm
Accountability

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Resources Connection Retrospective

AI-Powered Insights

Claude

Gemini

GPT

RGP Investor Relations Website (10-K, 10-Q reports, Press Releases)
RGP Corporate Website (About Us, Services, Leadership)
Public financial data sources (e.g., Yahoo Finance)
LinkedIn (Executive profiles and company information)

Accenture Deloitte Protiviti Vaco FTI Consulting

No past cycles

Mission & Vision SWOT Analysis OKR Plan Retrospective AI Strategy Data Acquisition

To help leaders solve problems by becoming the global leader in agile, human-centric consulting.

Toggle Theme

What Went Well

MARGINS: Strong gross margin performance despite revenue fluctuations.
EXECUTION: Successful delivery of large, complex client engagements.
DIVERSIFICATION: Growth in Europe and Asia-Pacific offset some US softness.
COST CONTROL: Disciplined SG&A management protected profitability.
CASH FLOW: Maintained healthy operating cash flow and a strong balance sheet.

Not So Well

REVENUE: Decline in overall revenue driven by macroeconomic uncertainty.
DEMAND: Softness in North American market, particularly in specific sectors.
SALES CYCLE: Elongated decision-making processes at key clients.
UTILIZATION: Consultant utilization rates dipped due to project delays.
VISIBILITY: Limited forward-looking visibility due to cautious client spend.

Learnings

RESILIENCE: The flexible model provides resilience during economic downturns.
DIVERSIFY: Geographic and service line diversity is crucial for stability.
VALUE: Clients are prioritizing projects with clear, immediate ROI.
RELATIONSHIPS: Deep client partnerships are key to navigating uncertainty.
AGILITY: The ability to ramp up/down is a key competitive advantage now.

Action Items

SALES: Sharpen messaging to focus on cost savings and critical initiatives.
FOCUS: Double down on high-demand service lines like supply chain and risk.
PIPELINE: Increase business development activities to build future pipeline.
TALENT: Proactively manage consultant pipeline to align with demand shifts.
COMMUNICATION: Enhance proactive communication with clients to unlock budgets.

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Organization	SWOT Analysis	OKR Plan	Top 6	Retrospective

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Resources Connection Market

AI-Powered Insights

Claude

Gemini

GPT

RGP Investor Relations Website (10-K, 10-Q reports, Press Releases)
RGP Corporate Website (About Us, Services, Leadership)
Public financial data sources (e.g., Yahoo Finance)
LinkedIn (Executive profiles and company information)

Founded: 1996, as a division of Deloitte
Market Share: Less than 1% of the global consulting market
Customer Base: Primarily Fortune 1000 and upper mid-market companies.
Category:
Management Consulting
SIC Code: 7363 Help Supply Services
NAICS Code: 541611 Administrative Management and General Management Consulting Services
Location: Irvine, California
Zip Code: 92612
Congressional District: CA-47 IRVINE
Employees: 5100

Competitors

Accenture View Analysis

Deloitte View Analysis

Protiviti Request Analysis

Vaco Request Analysis

FTI Consulting View Analysis

Products & Services

No products or services data available

Distribution Channels

Resources Connection Business Model Analysis

AI-Powered Insights

Claude

Gemini

GPT

RGP Investor Relations Website (10-K, 10-Q reports, Press Releases)
RGP Corporate Website (About Us, Services, Leadership)
Public financial data sources (e.g., Yahoo Finance)
LinkedIn (Executive profiles and company information)

Problem

Need for specialized skills for projects
High cost of traditional consulting firms
Lack of internal bandwidth/expertise
Inflexibility of permanent hiring

Solution

On-demand access to vetted professionals
Agile and flexible engagement models
Co-execution partnership on projects
A cost-effective alternative to Big Four

Key Metrics

Revenue per billable consultant
Consultant utilization rate
Gross margin percentage
New client acquisition & retention

Unique

Hybrid model: consulting firm quality
with staffing-like flexibility.
Focus on execution, not just strategy.
Deep, tenured network of consultants.

Advantage

25+ year reputation and client trust
Proprietary database of consultants
Long-standing C-suite relationships
Debt-free, financially stable model

Channels

Direct enterprise sales teams
Referrals from existing clients
Website and digital marketing
Partnerships with tech vendors

Customer Segments

Fortune 1000 & Global 2000 companies
Upper mid-market enterprises
Leaders in Finance, IT, HR, Supply Chain
Companies undergoing transformation

Costs

Consultant compensation and benefits
Sales and marketing (SG&A) expenses
Corporate overhead and administration
Investment in technology and platforms

Resources Connection Product Market Fit Analysis

Updated: October 6, 2025

RGP helps businesses execute critical projects by providing elite, on-demand consultants. This agile approach ensures companies get the specialized expertise they need, precisely when they need it, delivering results with greater speed and value than traditional consulting firms. It's about getting the work done, better and faster, by embedding the right talent to solve complex challenges.

AGILITY: Providing the right expertise, exactly when you need it.

EXECUTION: We don't just advise; we partner to get the work done.

VALUE: Delivering Big Four caliber results without the overhead.

Before State

Struggling with critical project gaps
Over-reliant on costly, rigid firms
Lacking specialized internal talent

After State

Projects are staffed and executed fast
Access to on-demand, elite expertise
Business goals are achieved on time

Negative Impacts

Project delays and budget overruns
Inability to adapt to market changes
Key initiatives stall, losing momentum

Positive Outcomes

Increased operational agility, speed
Reduced fixed costs, better ROI
Successful business transformations

Key Metrics

Consultant Utilization Rate

~70%

Net Promoter Score (NPS)

Estimated 50-60 (B2B average)

Customer Retention Rates

High, with >85% of revenue from existing clients

Repeat Purchase Rates

Very high, central to the business model

Requirements

A trusted partner with vetted talent
A flexible engagement model
Proven project management expertise

Why Resources Connection

Deploying skilled consultants quickly
Co-execution model with client teams
Delivering tangible project outcomes

Resources Connection Competitive Advantage

Vetted talent vs. open marketplaces
More agile and cost-effective than Big 4
Focus on execution, not just strategy

Proof Points

25+ years of successful projects
85%+ of revenue from repeat clients
Serving over 1,800 clients globally

Resources Connection Market Positioning

AI-Powered Insights

Claude

Gemini

GPT

RGP Investor Relations Website (10-K, 10-Q reports, Press Releases)
RGP Corporate Website (About Us, Services, Leadership)
Public financial data sources (e.g., Yahoo Finance)
LinkedIn (Executive profiles and company information)

Strategic pillars derived from our vision-focused SWOT analysis

Own the on-demand professional services space.

The go-to for mid-market projects.

Build a seamless client/consultant experience.

Be the premier alternative to traditional firms.

What You Do

Provides agile, on-demand consulting and project execution services.

Target Market

Business leaders needing specialized expertise without traditional overhead.

Differentiation

Agile talent model
Deep industry expertise
Alternative to Big Four firms

Revenue Streams

Time and materials consulting fees
Fixed-price project engagements

Resources Connection Operations and Technology

AI-Powered Insights

Claude

Gemini

GPT

RGP Investor Relations Website (10-K, 10-Q reports, Press Releases)
RGP Corporate Website (About Us, Services, Leadership)
Public financial data sources (e.g., Yahoo Finance)
LinkedIn (Executive profiles and company information)

Company Operations

Organizational Structure: Hybrid model with regional offices and global practice areas.
Supply Chain: Core asset is the curated global network of professional consultants.
Tech Patents: Focus on proprietary methodologies, not extensive tech patents.
Website: https://www.rgp.com/

Top Clients

Board Members

Resources Connection Competitive Forces

Threat of New Entry

MODERATE: While building a global brand and talent network is difficult, niche boutiques and tech-enabled platforms can enter specific markets.

Supplier Power

MODERATE-HIGH: Elite, specialized consultants have significant leverage and high compensation demands in a competitive talent market.

Buyer Power

HIGH: Sophisticated enterprise clients can negotiate on price, demand specific outcomes, and switch between many qualified providers.

Threat of Substitution

MODERATE: Internal hiring, freelance platforms (Upwork), or choosing not to pursue a project are all viable substitutes for clients.

Competitive Rivalry

VERY HIGH: Fierce rivalry from Big Four (Deloitte, PwC), strategic firms (McKinsey), tech consultants (Accenture), and boutiques.

Analysis of AI Strategy

Updated: October 6, 2025 • 2025-Q4 Analysis

The Resources Connection AI SWOT Analysis underscores a critical imperative: evolve or risk obsolescence. RGP's unique strength is its vast proprietary dataset on project execution and talent performance—a potential goldmine for training predictive AI models. However, this is offset by a significant weakness in internal AI capabilities and infrastructure. The company must avoid the trap of viewing AI as a mere efficiency tool. The real opportunity is twofold: first, to build an AI-powered matching engine that creates an unbeatable competitive moat in talent deployment; second, to launch a dedicated AI advisory service, leveraging its consultants as human-in-the-loop experts. The greatest threat is not AI itself, but competitors—both large and small—who integrate it more effectively into their core delivery model. RGP must act swiftly to partner, build, and upskill, transforming its data asset into a decisive market advantage.

Accenture Deloitte Protiviti Vaco FTI Consulting

No past cycles

Mission & Vision SWOT Analysis OKR Plan Retrospective AI Strategy Data Acquisition

To help leaders solve problems by becoming the global leader in agile, human-centric consulting.

Strengths

DATA: 25+ years of project data for training predictive success models.
EXPERTS: A network of human experts to validate and guide AI solutions.
RELATIONSHIPS: Trusted client access to deploy and test AI-driven services.
AGILITY: Business model is already aligned with data-driven staffing.
USE CASE: Clear internal use case for AI in consultant-project matching.

Weaknesses

CAPABILITIES: Lack of in-house, world-class AI/ML development talent.
INFRASTRUCTURE: No proprietary large language models or AI platforms.
INVESTMENT: Historically conservative R&D spend compared to tech-first firms.
CULTURE: Potentially slow adoption of AI tools within traditional workflows.
DATA SILOS: Project and consultant data may not be centralized or clean.

Opportunities

MATCHING: AI-powered engine to dramatically speed up talent deployment.
DELIVERY: GenAI tools to augment consultants, boosting project efficiency.
SERVICES: Launch a new AI strategy and implementation advisory practice.
INSIGHTS: Analyze project data to offer clients unique success benchmarks.
PRICING: Develop dynamic, data-driven pricing models for engagements.

Threats

DISRUPTION: GenAI automating core research, analysis, and reporting tasks.
COMPETITION: Tech-native consulting firms with superior AI capabilities.
BIG FOUR: Heavy investment by large competitors in proprietary AI platforms.
COMMODITIZATION: AI tools making basic consulting knowledge widely available.
BIAS: Risk of biased AI matching algorithms creating legal/reputation harm.

Key Priorities

EFFICIENCY: Develop an AI-powered engine for consultant matching and delivery.
SERVICES: Launch an AI advisory practice to capitalize on market demand.
PARTNERSHIPS: Partner with leading AI platform providers to augment offerings.
UPSKILLING: Invest in training consultants to become AI-augmented advisors.

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Resources Connection Financial Performance

AI-Powered Insights

Claude

Gemini

GPT

RGP Investor Relations Website (10-K, 10-Q reports, Press Releases)
RGP Corporate Website (About Us, Services, Leadership)
Public financial data sources (e.g., Yahoo Finance)
LinkedIn (Executive profiles and company information)

Profit: FY24 Net Income: $33.4 million

Market Cap: $350-450 million (varies)

Stock Performance

Annual Report: View Report

Debt: Zero long-term debt as of May 2024

ROI Impact: Metrics impacted by project margins & consultant utilization rates.

SWOT Index

Composite strategic assessment with 10-year outlook

/ 100

Market Challenger

ICM Index

STRATEGIC ADVISOR ASSESSMENT

RGP has a strong, category-shaping ambition (85) but faces execution challenges, reflected in its Achievability (0.61). The SWOT is balanced, with strong client relationships offset by intense competition. The OKRs are solid but not world-shaping. The primary opportunity is to leverage its unique data and client access for AI-driven matching, which could significantly increase its growth multiplier. The current score reflects a solid, resilient business with the potential to become a market leader if it executes on its technology and brand initiatives.

SWOT Factors

Upside: 80.0 Risk: 83.3

OKR Impact

AI Leverage

Top 3 Strategic Levers

DIFFERENTIATE: Invest aggressively in brand and tech platform.

TARGET: Dominate the underserved mid-market transformation space.

LEVERAGE AI: Build AI-matching to create a durable competitive moat.

AI Disclosure

This report was created using the Alignment Method—our proprietary process for guiding AI to reveal how it interprets your business and industry. These insights are for informational purposes only and do not constitute financial, legal, tax, or investment advice.

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