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Coca-Cola Engineering

To refresh the world through innovative engineering and sustainable technology solutions that power beloved beverage brands globally

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To refresh the world through innovative engineering and sustainable technology solutions that power beloved beverage brands globally

Strengths

  • INFRASTRUCTURE: Global technology footprint with scalable cloud systems
  • TALENT: Deep engineering expertise in beverage systems integration
  • DATA: Massive consumer behavior dataset spanning global markets
  • AUTOMATION: Advanced production line technology and IoT applications
  • INTEGRATION: Seamless connection with bottling partner systems

Weaknesses

  • TECHNICAL_DEBT: Legacy systems impeding digital transformation velocity
  • TALENT_GAPS: Insufficient AI/ML expertise to leverage data assets
  • FRAGMENTATION: Disparate technology stacks across regional markets
  • SECURITY: Vulnerability points in globally distributed technology
  • ANALYTICS: Underdeveloped real-time data capabilities and insights

Opportunities

  • DIRECT_SALES: Expand B2C digital platforms to reach 1B+ consumers
  • PERSONALIZATION: Implement AI-driven product recommendations
  • IOT: Connect smart dispensers and coolers to optimization network
  • BLOCKCHAIN: Deploy supply chain transparency solutions globally
  • PLATFORMS: Create developer ecosystem for beverage innovations

Threats

  • COMPETITION: Disruptive digital-first beverage companies gaining share
  • CYBERSECURITY: Increasing sophistication of global cyber threats
  • REGULATIONS: Data privacy laws fragmenting technology approach
  • TALENT_WAR: Difficulty attracting top engineers versus tech giants
  • DISRUPTION: Rapid tech changes rendering current investments obsolete

Key Priorities

  • DATA: Unify global data architecture to enable real-time insights
  • TALENT: Accelerate AI/ML expertise acquisition and development
  • PLATFORMS: Build unified digital consumer engagement platform
  • MODERNIZATION: Accelerate legacy system replacement program

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To refresh the world through innovative engineering and sustainable technology solutions that power beloved beverage brands globally

DATA DOMINANCE

Create world-class unified data infrastructure and insights

  • ARCHITECTURE: Complete global data lake implementation with 99.9% uptime and <100ms query response time
  • QUALITY: Achieve 95% data completeness and accuracy across all priority business domains
  • INSIGHTS: Deploy real-time analytics dashboards used by >85% of business decision makers weekly
  • GOVERNANCE: Implement comprehensive data governance program compliant with global regulations
AI EXCELLENCE

Build market-leading AI capabilities that drive growth

  • TALENT: Hire 25 AI/ML specialists and upskill 100+ existing engineers in advanced AI techniques
  • PLATFORM: Launch unified AI model factory with 15+ production models and standardized deployment
  • USE CASES: Deliver 3 high-impact AI applications generating $50M+ in incremental value
  • GOVERNANCE: Implement comprehensive AI ethics framework with 100% application coverage
DIGITAL ECOSYSTEM

Create seamless digital consumer engagement platform

  • ENGAGEMENT: Grow digital platform monthly active users to 500M+ (42% increase) across markets
  • INTEGRATION: Launch unified consumer profile service with 99.99% availability across touchpoints
  • PERSONALIZATION: Deploy AI recommendation engine with 35%+ conversion improvement over baseline
  • EXPERIENCE: Achieve top quartile mobile app store ratings (4.7+) across all major markets
TECH MODERNIZATION

Accelerate legacy system replacement and innovation

  • MIGRATION: Decommission 75% of identified legacy systems and migrate to cloud-native solutions
  • ARCHITECTURE: Implement microservices architecture for 90% of consumer-facing applications
  • DEVOPS: Reduce deployment cycle time by 65% through CI/CD pipeline optimization and automation
  • SECURITY: Achieve zero critical vulnerabilities with 100% coverage in automated security scanning
METRICS
  • DIGITAL ENGAGEMENT: 75% of global transactions via digital channels (Current: 58%)
  • ENGINEERING VELOCITY: Reduce software delivery lead time from 21 days to 5 days
  • PLATFORM RELIABILITY: Achieve 99.99% uptime across all critical digital services
VALUES
  • Integrity and Quality: Build systems and solutions we can be proud of
  • Innovation and Agility: React quickly to market shifts with tech-forward thinking
  • Sustainability: Design eco-conscious technology solutions
  • Inclusion and Diversity: Create technology that serves and represents everyone
  • Engineering Excellence: Commit to best practices and continuous improvement

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Align the learnings

Coca-Cola Engineering Retrospective

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To refresh the world through innovative engineering and sustainable technology solutions that power beloved beverage brands globally

What Went Well

  • DIGITAL: eCommerce platform engagement grew 37% YoY exceeding targets
  • ANALYTICS: New data lake implementation completed on time and budget
  • AUTOMATION: Manufacturing tech upgrades delivered 15% efficiency gain
  • SECURITY: Zero major incidents despite 300% increase in attack attempts
  • INNOVATION: Digital product concepts moved from ideation to pilot faster

Not So Well

  • INTEGRATION: Cross-platform data synchronization issues caused delays
  • TALENT: Engineering team turnover reached concerning 18% annual rate
  • TECHNICAL_DEBT: Legacy system modernization program behind schedule
  • PLATFORMS: Mobile app release cycles still exceeding target timeframes
  • COSTS: Cloud infrastructure spending exceeded budgets by 24% in Q1

Learnings

  • ARCHITECTURE: Microservice approach proving more effective than monolith
  • METHODOLOGY: Agile teams with dedicated product owners perform better
  • PARTNERS: Need stronger technical alignment with bottling partners
  • RESOURCES: Engineering team needs specialized AI/ML training program
  • PLANNING: Technology roadmap requires better business value alignment

Action Items

  • TALENT: Launch engineering excellence program to reduce turnover by 40%
  • MODERNIZATION: Accelerate legacy platform replacement with agile teams
  • DATA: Complete global data unification project by end of Q3 2025
  • COSTS: Implement FinOps program to optimize cloud spending by 18%
  • INNOVATION: Establish dedicated AI/ML team focused on use case delivery

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To refresh the world through innovative engineering and sustainable technology solutions that power beloved beverage brands globally

Strengths

  • DATA: Massive proprietary consumer dataset spanning global markets
  • SCALE: Infrastructure capable of supporting enterprise AI deployment
  • AUTOMATION: Existing smart manufacturing systems ready for AI upgrade
  • RESOURCES: Capital available for strategic AI investments
  • PARTNERSHIPS: Relationships with leading technology providers

Weaknesses

  • TALENT: Limited specialized AI/ML engineering talent in-house
  • INTEGRATION: Siloed data assets limiting AI model training scope
  • GOVERNANCE: Underdeveloped AI ethics and governance frameworks
  • CULTURE: Technology teams not fully aligned on AI-first mindset
  • APPLICATIONS: Limited proven AI use cases beyond pilot programs

Opportunities

  • PERSONALIZATION: AI product recommendation driving 30%+ conversion
  • FORECASTING: Demand prediction reducing supply chain costs by 18%
  • AUTOMATION: AI quality control increasing production efficiency 25%
  • INNOVATION: Generative AI accelerating new formula development
  • SUSTAINABILITY: AI-optimized logistics reducing carbon footprint 22%

Threats

  • COMPETITION: Digital-native brands deploying advanced AI faster
  • TALENT: Global AI talent shortage limiting recruitment options
  • BIAS: AI systems potentially introducing decision-making biases
  • REGULATION: Evolving AI governance landscape creating uncertainty
  • PRIVACY: Consumer concerns about AI-driven personalization

Key Priorities

  • TALENT: Establish AI Center of Excellence with dedicated team
  • DATA: Implement unified data lake with quality governance
  • APPLICATIONS: Prioritize three high-impact AI use cases to scale
  • GOVERNANCE: Develop comprehensive AI ethics framework

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AI Disclosure

This report was created using the Alignment Method—our proprietary process for guiding AI to reveal how it interprets your business and industry. These insights are for informational purposes only and do not constitute financial, legal, tax, or investment advice.

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