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Manpowergroup Engineering

To build revolutionary workforce technology platforms that connect people to meaningful work and transform how companies find, develop, and retain talent

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To build revolutionary workforce technology platforms that connect people to meaningful work and transform how companies find, develop, and retain talent

Strengths

  • GLOBAL: Extensive global footprint across 75+ countries
  • DATA: Access to vast workforce data and employment trends
  • BRAND: Strong established brand and client relationships
  • EXPERIENCE: Deep industry expertise in staffing solutions
  • ECOSYSTEM: Diversified portfolio of workforce services

Weaknesses

  • LEGACY: Outdated technical infrastructure limits innovation
  • TALENT: Shortage of specialized engineering talent
  • INTEGRATION: Siloed systems from acquisitions impede data flow
  • SPEED: Slow development cycles compared to tech competitors
  • ADOPTION: Inconsistent technology adoption across regions

Opportunities

  • AI: AI-powered matching for improved candidate-job fit
  • PLATFORM: Build unified workforce tech platform for all services
  • ANALYTICS: Advanced analytics to predict workforce trends
  • REMOTE: Growth in remote work expanding talent pools
  • RESKILLING: Technology solutions for workforce reskilling

Threats

  • COMPETITION: Tech startups disrupting traditional staffing
  • DISINTERMEDIATION: Direct hiring platforms bypassing agencies
  • REGULATION: Evolving gig economy regulations affecting models
  • SECURITY: Increasing cybersecurity threats to candidate data
  • RECESSION: Economic downturns reducing hiring demand

Key Priorities

  • MODERNIZE: Create unified cloud-native technology platform
  • AI: Implement AI across candidate matching and forecasting
  • DATA: Build comprehensive data strategy and architecture
  • AGILITY: Transform to agile development across engineering
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To build revolutionary workforce technology platforms that connect people to meaningful work and transform how companies find, develop, and retain talent

UNIFIED PLATFORM

Create market-leading workforce technology ecosystem

  • ARCHITECTURE: Design and approve cloud-native platform architecture with microservices by Q2
  • MIGRATION: Migrate 40% of core services to new platform with zero downtime by end of Q3
  • INTEGRATION: Implement API gateway with 95% service availability connecting all key systems
  • EXPERIENCE: Achieve 85% user satisfaction score for new unified platform UX across regions
AI ACCELERATION

Lead industry in AI-powered workforce solutions

  • MATCHING: Deploy AI matching engine showing 30% improvement in candidate-job fit metrics
  • TALENT: Hire 15 AI specialists and establish AI Center of Excellence with defined charter
  • ETHICS: Implement comprehensive AI ethics framework with 100% of models validated for bias
  • FORECASTING: Launch predictive workforce analytics dashboard for top 50 enterprise clients
DATA MASTERY

Transform data into strategic competitive advantage

  • GOVERNANCE: Establish global data governance council with representatives from all regions
  • QUALITY: Achieve 95% data quality score across critical candidate and client datasets
  • ARCHITECTURE: Implement data lake architecture supporting real-time analytics for all users
  • INSIGHTS: Deliver automated workforce insights dashboard with 75% consultant adoption rate
ENGINEERING EXCELLENCE

Build world-class engineering organization and culture

  • TALENT: Reduce engineering turnover to 15% through competitive packages and career paths
  • DEVOPS: Achieve 85% automated test coverage and 95% deployment success rate through CI/CD
  • AGILITY: Transition 100% of engineering teams to agile methodology with 2-week sprints
  • SECURITY: Implement security-by-design with 100% of code scanned and vulnerabilities fixed
METRICS
  • Technology Enabled Revenue: 55% by end of 2024
  • Development Velocity: 30% improvement in feature delivery time
  • Platform Reliability: 99.9% uptime for critical systems
VALUES
  • People First: We care about people and the role of work in their lives
  • Innovation: We lead in the changing world of work through invention and agility
  • Expertise: We deliver value through our deep understanding of workforce needs
  • Collaboration: We succeed through teamwork and knowledge sharing
  • Technical Excellence: We build robust, scalable, and secure technology solutions
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Align the learnings

Manpowergroup Engineering Retrospective

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To build revolutionary workforce technology platforms that connect people to meaningful work and transform how companies find, develop, and retain talent

What Went Well

  • GROWTH: Experis tech recruiting outperformed market with 12% growth
  • DIGITAL: PowerSuite platform adoption increased to 35% of transactions
  • EFFICIENCY: Tech investments reduced time-to-fill by 18% year-over-year
  • MARGIN: Technology enabled services showed 3.2% higher gross margins

Not So Well

  • INTEGRATION: Tech integration delays affected cross-selling capabilities
  • SECURITY: Security incident caused one-week downtime for key systems
  • VELOCITY: Development velocity 22% behind schedule on core platform
  • TALENT: Engineering turnover at 24%, exceeding industry average by 6%

Learnings

  • ARCHITECTURE: Microservices approach needed for legacy modernization
  • INVESTMENT: Greater investment in DevOps needed to improve stability
  • LEADERSHIP: Technical leadership gaps affecting innovation execution
  • PRIORITIES: Need for stricter prioritization framework for development

Action Items

  • PLATFORM: Accelerate unified platform development with 25% more resources
  • TALENT: Launch engineering excellence program to attract/retain talent
  • DEVOPS: Implement automated CI/CD pipeline across all critical systems
  • DATA: Establish data governance framework across all global operations
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To build revolutionary workforce technology platforms that connect people to meaningful work and transform how companies find, develop, and retain talent

Strengths

  • DATA: Rich historical workforce data for AI model training
  • SCALE: Global scale to implement AI solutions at volume
  • EXPERTISE: Domain knowledge to guide AI implementation
  • LEADERSHIP: Executive commitment to AI transformation
  • FOUNDATION: Initial AI pilot programs showing positive ROI

Weaknesses

  • TALENT: Limited AI engineering expertise on staff
  • QUALITY: Inconsistent data quality across global operations
  • ARCHITECTURE: Lack of unified data architecture for AI
  • GOVERNANCE: Insufficient AI ethics and governance framework
  • INFRASTRUCTURE: Computing infrastructure not AI-optimized

Opportunities

  • MATCHING: AI-powered precision candidate-job matching
  • FORECASTING: Predictive analytics for workforce planning
  • AUTOMATION: Automate routine recruiter/consultant tasks
  • INSIGHTS: AI-driven recommendations for career development
  • ASSESSMENT: Advanced skills assessment through AI

Threats

  • COMPETITION: Tech giants entering HR with superior AI
  • BIAS: AI algorithm bias damaging brand reputation
  • PRIVACY: Increasing regulations on algorithmic decisions
  • DIFFERENTIATION: Commoditization of basic AI capabilities
  • ADOPTION: Resistance from consultants fearing replacement

Key Priorities

  • TALENT: Establish AI Center of Excellence with top talent
  • PLATFORM: Build unified AI-ready data platform
  • ETHICS: Develop comprehensive AI ethics framework
  • APPLICATION: Prioritize AI for matching and forecasting