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Grammarly Hr

To build the team that powers effective communication worldwide by becoming the world's most trusted AI writing assistant

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To build the team that powers effective communication worldwide by becoming the world's most trusted AI writing assistant

Strengths

  • TALENT: Diverse, highly skilled workforce with AI expertise
  • CULTURE: Strong values-driven workplace with 90% engagement
  • BRAND: Recognized leader in employer branding tech sector
  • DEVELOPMENT: Robust learning programs with 87% utilization
  • FLEXIBILITY: Leading hybrid work model with 95% approval

Weaknesses

  • COMPETITION: High turnover in AI engineering roles (18%)
  • SCALING: Hiring processes struggle with rapid global growth
  • DIVERSITY: Underrepresentation in senior leadership (31%)
  • BURNOUT: Work-life balance concerns in product teams
  • COMPENSATION: Lag behind tech giants in total compensation

Opportunities

  • EXPANSION: New global talent markets in APAC and LATAM
  • PARTNERSHIPS: University recruiting pipeline expansion
  • AUTOMATION: AI-powered talent acquisition and development
  • REMOTE: Post-pandemic talent pool no longer location-bound
  • CULTURE: Build specialized AI ethics talent development

Threats

  • COMPETITION: Large tech companies poaching key AI talent
  • REGULATION: Changing global employment and privacy laws
  • SATURATION: Tech talent scarcity in core markets growing
  • TECHNOLOGY: Skills obsolescence in rapidly evolving field
  • ECONOMY: Potential funding constraints in tightening market

Key Priorities

  • RETENTION: Develop specialized AI talent retention program
  • DEVELOPMENT: Accelerate leadership pipeline for key roles
  • AUTOMATION: Implement AI-powered HR systems and analytics
  • DIVERSITY: Strategic initiatives for inclusive leadership
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To build the team that powers effective communication worldwide by becoming the world's most trusted AI writing assistant

RETAIN BRILLIANCE

Build world-class talent retention capability

  • ENGAGEMENT: Increase AI talent retention to 90% through personalized career paths for 100% of engineers
  • COMPENSATION: Implement revised total rewards strategy with competitive AI-role benchmarking
  • EXPERIENCE: Launch AI-powered personalized development platform with 95% adoption rate
  • COMMUNITY: Establish 5 specialized technical communities of practice with monthly engagement
LEAD FORWARD

Accelerate diverse leadership development

  • PIPELINE: Create high-potential leadership program with 40% representation from underrepresented groups
  • MENTORSHIP: Establish structured mentorship program matching 100% of director+ with emerging leaders
  • MEASUREMENT: Deploy leadership capability assessment framework with quarterly development checkpoints
  • ADVANCEMENT: Increase internal promotion rate to leadership roles by 25% with focus on diversity
POWER WITH AI

Transform HR operations through AI innovation

  • INFRASTRUCTURE: Deploy integrated HR platform with AI capabilities across 100% of core HR functions
  • AUTOMATION: Reduce administrative work by 35% through AI-powered workflow automation
  • ANALYTICS: Implement predictive talent analytics dashboard with 90% manager monthly active usage
  • LITERACY: Train 100% of HR team on AI fundamentals with 85% demonstrating applied competency
CULTURE EXCELLENCE

Build world's most admired workplace culture

  • INCLUSION: Achieve 90%+ belonging scores across all demographic groups in quarterly pulse surveys
  • WELLBEING: Launch comprehensive mental health program with 75% participation and 90% satisfaction
  • FLEXIBILITY: Implement data-driven hybrid work model with 92% effectiveness rating from employees
  • RECOGNITION: Secure placement in top 10 best places to work in tech for employer brand strength
METRICS
  • RETENTION: 92% overall, 90% for AI/ML roles
  • ENGAGEMENT: Employee engagement score of 90%
  • LEADERSHIP: 40% diversity in leadership roles
VALUES
  • Eager to Excel
  • Clarity in Communication
  • Learning & Development
  • Trust & Empathy
  • Innovation with Integrity
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Align the learnings

Grammarly Hr Retrospective

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To build the team that powers effective communication worldwide by becoming the world's most trusted AI writing assistant

What Went Well

  • GROWTH: Expanded headcount by 27% while maintaining culture scores
  • EFFICIENCY: Reduced time-to-hire by 24% through process improvements
  • ENGAGEMENT: Achieved 87% employee engagement score, up 7 points YoY
  • DEVELOPMENT: 92% of employees completed personalized learning paths

Not So Well

  • RETENTION: Lost 14 key AI engineers to competitors offering higher comp
  • DIVERSITY: Failed to meet representation goals at senior leadership
  • ONBOARDING: New hire satisfaction dropped 8% during rapid scaling
  • WELLBEING: Mental health support programs utilized by only 36% of staff

Learnings

  • COMPENSATION: Total rewards need strategic overhaul for AI roles
  • INCLUSION: Representation requires specific leadership development
  • SCALE: Systems and processes must evolve ahead of headcount growth
  • FEEDBACK: More frequent pulse checks needed during rapid change

Action Items

  • REWARDS: Develop specialized compensation strategy for AI talent
  • PIPELINE: Create accelerated development program for diverse leaders
  • TECHNOLOGY: Implement integrated HR platform to replace legacy systems
  • WELLBEING: Launch comprehensive mental health and resilience program
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To build the team that powers effective communication worldwide by becoming the world's most trusted AI writing assistant

Strengths

  • EXPERTISE: Strong AI talent already within HR organization
  • CULTURE: Data-driven decision-making is core to operations
  • ADOPTION: High employee receptivity to AI HR tools (88%)
  • ANALYTICS: Robust people analytics infrastructure in place
  • INTEGRATION: Strong technical foundation for AI tools

Weaknesses

  • FRAGMENTATION: Multiple unconnected HR systems and data
  • SKILLS: HR team varies in AI/ML literacy and comfort
  • PROCESSES: Manual workflows still dominate key HR functions
  • GOVERNANCE: Incomplete AI ethics framework for HR practices
  • RESOURCES: Limited dedicated AI headcount within HR

Opportunities

  • PERSONALIZATION: AI-powered customized employee journeys
  • PREDICTION: Anticipatory retention and engagement models
  • EFFICIENCY: Automate 40% of administrative HR functions
  • INSIGHTS: Superior workforce planning through predictive AI
  • EXPERIENCE: Enhance employee experience through AI assistants

Threats

  • ETHICS: Employee concerns about AI fairness in HR decisions
  • PRIVACY: Data security risks with expanded people analytics
  • RESISTANCE: Change management challenges with new AI tools
  • RELIABILITY: Decision quality dependent on data integrity
  • REGULATION: Emerging global AI ethics regulations

Key Priorities

  • IMPLEMENTATION: Develop comprehensive HR AI roadmap
  • UPSKILLING: Launch AI literacy program for all HR staff
  • EXPERIENCE: Create AI-powered personalized employee journeys
  • GOVERNANCE: Establish ethical AI framework for HR practices