Dxc Technology logo

Dxc Technology Engineering

To deliver excellence in enterprise IT services by creating transformational outcomes through technology-enabled business solutions

Stay Updated on Dxc Technology

Get free quarterly updates when this SWOT analysis is refreshed.

Dxc Technology logo
Align the strategy

Dxc Technology Engineering SWOT Analysis

|

To deliver excellence in enterprise IT services by creating transformational outcomes through technology-enabled business solutions

Strengths

  • EXPERTISE: Deep domain knowledge across multiple industries
  • PARTNERSHIPS: Strong alliance ecosystem with major tech vendors
  • SCALE: Global delivery capabilities with presence in 70+ countries
  • PORTFOLIO: Comprehensive service offerings across IT spectrum
  • TALENT: 130,000+ skilled technology professionals worldwide

Weaknesses

  • LEGACY: Overreliance on traditional IT service revenue streams
  • ATTRITION: Higher than industry average employee turnover rates
  • INTEGRATION: Challenges from multiple acquisitions and mergers
  • INNOVATION: Slower pace of new product development vs competitors
  • MARGIN: Lower operating margins than industry benchmarks

Opportunities

  • CLOUD: Rising enterprise demand for cloud migration services
  • AUTOMATION: Growing market for intelligent automation solutions
  • SECURITY: Increasing cyber threats driving demand for services
  • EDGE: Emerging market for edge computing implementation services
  • MODERNIZATION: Legacy system transformation needs across sectors

Threats

  • COMPETITION: Aggressive pricing from global and boutique firms
  • TALENT: Intensifying war for skilled technical talent globally
  • DISRUPTION: Rapid technology changes requiring constant adaptation
  • ECONOMIC: Global economic uncertainty affecting IT spending
  • CONSOLIDATION: Industry consolidation pressuring mid-tier players

Key Priorities

  • TRANSFORMATION: Accelerate cloud and digital transformation services
  • TALENT: Enhance technical talent acquisition and retention programs
  • AUTOMATION: Scale intelligent automation in delivery capabilities
  • PARTNERSHIPS: Strengthen strategic tech vendor relationships
Dxc Technology logo
Align the plan

Dxc Technology Engineering OKR Plan

|

To deliver excellence in enterprise IT services by creating transformational outcomes through technology-enabled business solutions

TRANSFORM

Lead client digital transformation journeys

  • PLATFORM: Launch cloud migration factory platform with 40% delivery efficiency improvement for 15+ clients
  • MODERNIZATION: Complete 25 major application modernization initiatives with 99.9% quality metrics
  • AUTOMATION: Implement DevSecOps automation in 60% of delivery projects reducing deployment cycles by 35%
  • SOLUTIONS: Develop 6 new packaged cloud-native solutions with documented ROI exceeding 30%
TALENT EXCELLENCE

Build world-class technical capabilities

  • ACQUISITION: Hire 500 cloud-native and AI specialists with 92% offer acceptance rate and 30-day ramp
  • RETENTION: Reduce voluntary technical staff attrition from 19% to 14% through career progression program
  • UPSKILLING: Complete 25,000 technical certifications in cloud, AI, and cybersecurity technologies
  • EXPERIENCE: Implement engineer-focused work environment achieving 85%+ employee satisfaction scores
AI EVERYWHERE

Embed AI across delivery and client solutions

  • PLATFORM: Launch enterprise AI platform deployed with 35+ clients and achieving 99.8% reliability metrics
  • AUTOMATION: Deploy intelligent automation in 45% of service delivery, reducing manual effort by 28%
  • SOLUTIONS: Develop 8 industry-specific AI solution accelerators with validated 40% implementation speedup
  • OPERATIONS: Implement AIOps across 65% of managed service contracts with 30% incident reduction
ALLIANCE POWER

Maximize strategic technology partnerships

  • GROWTH: Generate $450M in partner-influenced revenue through joint solution development and sales
  • CERTIFICATION: Achieve top-tier certification status with 5 strategic cloud and AI platform partners
  • INNOVATION: Establish 3 co-innovation labs with key partners focused on emerging technology solutions
  • GO-TO-MARKET: Launch 10 joint market offerings with partners generating 125+ qualified pipeline opportunities
METRICS
  • REVENUE GROWTH: 5% YoY for FY2025
  • DELIVERY EXCELLENCE: 98.5% SLA compliance across all managed services
  • DIGITAL REVENUE: 55% of total revenue from digital, cloud, and AI services
VALUES
  • Deliver: Excellence in all we do
  • Collaborate: Power of many, strength of one
  • Community: Building a better future together
  • Care: Taking care of each other
  • Do the right thing: Always act with integrity
Dxc Technology logo
Align the learnings

Dxc Technology Engineering Retrospective

|

To deliver excellence in enterprise IT services by creating transformational outcomes through technology-enabled business solutions

What Went Well

  • GROWTH: Organic revenue growth in GBS segment exceeded targets by 2.5%
  • COST: Successfully completed $500M cost optimization program ahead of plan
  • MARGIN: Improved adjusted EBITA margins by 150 basis points year-over-year
  • WINS: Secured 12 major deals valued at over $100M each in trailing quarter

Not So Well

  • RETENTION: Customer renewal rates declined to 83% from previous 89% target
  • GUIDANCE: Failed to meet quarterly revenue guidance by $35M or 1.2% shortfall
  • ATTRITION: Employee attrition remains elevated at 19%, 4% above target range
  • GIS: Global Infrastructure Services continued revenue decline of 4.3% YoY

Learnings

  • FOCUS: Need stronger alignment between offerings and market demand signals
  • EXECUTION: Delivery excellence directly correlates to customer satisfaction
  • PIPELINE: Earlier engagement in sales cycle produces higher win rates overall
  • TALENT: Technical expertise gaps limiting ability to capture emerging markets

Action Items

  • PORTFOLIO: Accelerate modern enterprise technology offerings within 6 months
  • AUTOMATION: Scale delivery automation to improve margins by additional 100bp
  • TALENT: Implement aggressive technical reskilling program for 15,000 staff
  • SALES: Restructure solutions selling approach to increase pipeline by 25%
Dxc Technology logo
Drive AI transformation

Dxc Technology Engineering AI Strategy SWOT Analysis

|

To deliver excellence in enterprise IT services by creating transformational outcomes through technology-enabled business solutions

Strengths

  • FOUNDATION: Established AI/ML practice with proven use cases
  • EXPERTISE: Strong data engineering and analytics capabilities
  • PARTNERSHIPS: Strategic alliances with AI platform providers
  • EXPERIENCE: Successfully implemented AI solutions for clients
  • INFRASTRUCTURE: Robust cloud capabilities supporting AI workloads

Weaknesses

  • SCALE: Limited deployment of AI solutions at enterprise scale
  • TALENT: Shortage of specialized AI/ML engineers and architects
  • INTEGRATION: Siloed AI initiatives across business units
  • PRODUCTS: Limited proprietary AI products and platforms
  • ADOPTION: Insufficient internal AI adoption across operations

Opportunities

  • AUTOMATION: Client demand for AI-powered process automation
  • ANALYTICS: Growing market for predictive analytics solutions
  • INTEGRATION: Enterprise AI integration with legacy systems
  • CODEGEN: AI-assisted software development acceleration services
  • OPERATIONS: AIOps for IT infrastructure and application management

Threats

  • COMPETITION: Aggressive AI investments by major competitors
  • HYPERSCALERS: Cloud providers expanding into AI services territory
  • STARTUPS: Disruptive AI-native companies targeting specific niches
  • COMMODITIZATION: Democratization of basic AI capabilities
  • REGULATION: Evolving AI governance and compliance requirements

Key Priorities

  • PLATFORM: Develop unified enterprise AI platform and capabilities
  • SOLUTIONS: Create industry-specific packaged AI solutions
  • TALENT: Accelerate AI expertise through hiring and training
  • OPERATIONS: Implement AI-powered delivery excellence program