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Dow Marketing

To deliver innovative materials science solutions by becoming the most innovative, customer-centric, inclusive and sustainable company in our industry

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Align the strategy

Dow Marketing SWOT Analysis

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To deliver innovative materials science solutions by becoming the most innovative, customer-centric, inclusive and sustainable company in our industry

Strengths

  • PORTFOLIO: Diversified product portfolio across multiple industries
  • SCALE: Global manufacturing footprint with economies of scale
  • SUSTAINABILITY: Leading ESG initiatives driving customer preference
  • R&D: Strong innovation pipeline with 850+ active projects
  • BRAND: 125+ years of trusted market leadership and recognition

Weaknesses

  • DIGITAL: Underdeveloped digital marketing infrastructure
  • SEGMENTATION: Inconsistent customer segmentation across regions
  • ANALYTICS: Limited data-driven marketing decision capabilities
  • CONTENT: Fragmented content strategy across business units
  • TALENT: Skills gap in specialized digital marketing competencies

Opportunities

  • SUSTAINABILITY: Growing market demand for eco-friendly solutions
  • DIGITAL: Untapped channels for B2B customer engagement
  • PERSONALIZATION: AI-driven targeted marketing to key segments
  • EMERGING: Expansion in high-growth APAC markets with 7%+ growth
  • PARTNERSHIPS: Co-marketing with sustainability-focused brands

Threats

  • COMPETITORS: Increased marketing spend from specialty chemicals
  • PERCEPTION: Negative industry environmental reputation
  • REGULATION: Evolving marketing compliance requirements globally
  • COMMODITIZATION: Price-based messaging diminishing brand value
  • DISRUPTION: New entrants with digitally-native marketing models

Key Priorities

  • DIGITAL: Accelerate digital transformation of marketing operations
  • SUSTAINABILITY: Amplify sustainable solutions narrative
  • ANALYTICS: Build data-driven marketing intelligence capability
  • SEGMENTATION: Implement consistent global customer segmentation
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Align the plan

Dow Marketing OKR Plan

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To deliver innovative materials science solutions by becoming the most innovative, customer-centric, inclusive and sustainable company in our industry

DIGITAL EXCELLENCE

Revolutionize our digital marketing capabilities

  • PLATFORM: Launch integrated marketing platform connecting all touchpoints with 85% adoption rate by end of Q2
  • ANALYTICS: Implement advanced attribution modeling across all channels with 90% of campaigns tracked by 7/15
  • AUTOMATION: Deploy marketing automation workflows for top 5 customer journeys, achieving 30% efficiency gain
  • TRAINING: Complete digital marketing certification for 95% of marketing team members by quarter end
SUSTAINABILITY VOICE

Lead industry narrative on sustainable solutions

  • CONTENT: Create sustainability content hub with 15 premium assets generating 50K+ qualified visits monthly
  • THOUGHT LEADERSHIP: Secure 12+ tier-one speaking opportunities on sustainability topics at industry events
  • CAMPAIGN: Launch integrated sustainability campaign achieving 25% higher engagement than previous campaigns
  • MEASUREMENT: Implement sustainability impact tracker showing customer environmental benefits from our solutions
DATA-DRIVEN DECISIONS

Transform marketing through intelligent insights

  • DASHBOARD: Deploy unified marketing intelligence dashboard with 90% of KPIs visualized in real-time
  • PREDICTIVE: Implement ML-based demand forecasting model with 80%+ accuracy for top 3 product segments
  • INSIGHTS: Create automated customer insight reports for top 200 accounts with weekly delivery to sales teams
  • GOVERNANCE: Establish data quality framework achieving 90% accuracy rating for marketing decision data
CUSTOMER CLARITY

Master precision targeting across global segments

  • SEGMENTATION: Implement unified global segmentation model with 100% account categorization by end of Q2
  • PERSONAS: Develop 8 detailed buyer personas with journey maps influencing 75% of new campaign briefs
  • ENGAGEMENT: Achieve 25% improvement in engagement metrics for targeted vs. non-targeted communications
  • FEEDBACK: Implement real-time customer feedback system with 40%+ response rate across all segments
METRICS
  • Revenue growth: 6% YoY for Q2 2025
  • Marketing qualified leads (MQLs): 3,250 for Q2 (22% YoY increase)
  • Customer acquisition cost (CAC): $1,850 (15% improvement)
VALUES
  • Integrity: We believe our promise is our most vital product
  • Respect for People: We believe in the inherent worth of all people
  • Protecting Our Planet: We believe in protecting the world's resources
  • Innovation: We believe in pushing boundaries to find breakthrough solutions
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Align the learnings

Dow Marketing Retrospective

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To deliver innovative materials science solutions by becoming the most innovative, customer-centric, inclusive and sustainable company in our industry

What Went Well

  • PERFORMANCE: Q1 2025 revenue grew 4.3% YoY, exceeding forecast by 0.8%
  • PACKAGING: Industrial packaging segment grew 6.1%, highest in portfolio
  • SUSTAINABILITY: ESG-focused product line exceeded sales targets by 12%
  • DIGITAL: Digital marketing initiatives delivered 22% higher engagement
  • EFFICIENCY: Marketing ROI improved 15% through channel optimization

Not So Well

  • ELECTRONICS: Materials for electronics segment underperformed by 3.2%
  • INTERNATIONAL: EMEA marketing campaigns delivered 8% below target
  • ATTRIBUTION: Multi-touch attribution models showed significant gaps
  • RETENTION: Customer retention in mid-market segment declined by 4.7%
  • ALIGNMENT: Sales and marketing lead handoff process remained fragmented

Learnings

  • INTEGRATION: Cross-functional campaign teams outperformed siloed teams
  • CONTENT: Technical content marketing delivered 3x higher conversion
  • CHANNELS: Webinars and virtual events exceeded in-person event metrics
  • TESTING: A/B testing improved campaign performance by average of 18%
  • FEEDBACK: Voice of customer programs identified critical pain points

Action Items

  • DASHBOARD: Create unified marketing performance dashboard by Q3 2025
  • BLUEPRINT: Develop integrated customer journey mapping across segments
  • ENABLEMENT: Implement digital selling tools for technical sales teams
  • AUTOMATION: Accelerate marketing automation implementation in EMEA/APAC
  • ANALYTICS: Deploy advanced attribution modeling across all channels
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Drive AI transformation

Dow Marketing AI Strategy SWOT Analysis

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To deliver innovative materials science solutions by becoming the most innovative, customer-centric, inclusive and sustainable company in our industry

Strengths

  • DATA: Extensive proprietary customer and product performance data
  • INFRASTRUCTURE: Established cloud computing environment
  • TESTING: Experience with predictive models for market forecasting
  • LEADERSHIP: Executive commitment to AI transformation
  • PARTNERSHIPS: Strategic technology vendor relationships

Weaknesses

  • INTEGRATION: Siloed AI initiatives across marketing functions
  • SKILLS: Limited specialized AI talent in marketing organization
  • GOVERNANCE: Underdeveloped AI ethics and governance framework
  • ADOPTION: Inconsistent usage of existing AI marketing tools
  • MEASUREMENT: Insufficient ROI metrics for AI marketing initiatives

Opportunities

  • PERSONALIZATION: AI-driven content customization at scale
  • FORECASTING: Advanced predictive analytics for market trends
  • AUTOMATION: Workflow efficiencies through marketing automation
  • INSIGHTS: Customer intelligence through unstructured data analysis
  • OPTIMIZATION: Campaign performance improvement via ML algorithms

Threats

  • COMPETITION: Faster AI adoption by industry competitors
  • PRIVACY: Evolving data regulations limiting AI applications
  • QUALITY: Risk of poor outputs from inadequately trained models
  • TALENT: Intense market competition for AI marketing specialists
  • TRUST: Customer skepticism about AI-generated marketing content

Key Priorities

  • CAPABILITY: Develop integrated AI marketing capability center
  • UPSKILLING: Implement AI literacy program for marketing teams
  • GOVERNANCE: Establish ethical AI framework for marketing use
  • PERSONALIZATION: Deploy AI-powered customer journey orchestration