Atlassian logo

Atlassian Sales

To accelerate revenue growth by delivering exceptional value through innovative collaboration products to become the preeminent platform powering 1 million teams globally

|

To accelerate revenue growth by delivering exceptional value through innovative collaboration products to become the preeminent platform powering 1 million teams globally

Strengths

  • PRODUCT: Strong product portfolio with flagship Jira and Confluence
  • CLOUD: Successful cloud migration, 95% of new customers on cloud
  • ECOSYSTEM: Thriving marketplace with 5,000+ integrations
  • BRAND: Strong brand recognition in dev/IT collaboration space
  • RETENTION: High customer retention rate exceeding 95% annually

Weaknesses

  • ENTERPRISE: Slow enterprise sales cycle vs competition
  • AWARENESS: Limited awareness outside core dev/IT segments
  • INTEGRATION: Product integration challenges across portfolio
  • PRICING: Complex pricing structure confusing for new customers
  • GTM: Insufficient enterprise-focused go-to-market resources

Opportunities

  • AI: Integration of AI across product suite for workflow automation
  • EXPANSION: Cross-sell opportunity into IT, HR and business teams
  • REMOTE: Accelerated remote work adoption driving collaboration
  • SECURITY: Growing demand for secure enterprise collaboration
  • PARTNERS: Expanded channel partner program for market reach

Threats

  • COMPETITION: Microsoft, Salesforce expanding in collaboration
  • MARKET: Economic uncertainty impacting IT spending budgets
  • CHURN: Cloud transition pricing issues risking customer churn
  • TALENT: Intensifying competition for product/engineering talent
  • PRICING: Pricing pressure from free/lower-cost alternatives

Key Priorities

  • CLOUD: Accelerate enterprise cloud migration with clearer value
  • AI: Integrate AI capabilities across product suite
  • GTM: Strengthen enterprise go-to-market and sales motions
  • EXPANSION: Expand beyond dev teams to broader business use cases

Create professional SWOT analyses in minutes with our AI template. Get insights that drive real results.

|

To accelerate revenue growth by delivering exceptional value through innovative collaboration products to become the preeminent platform powering 1 million teams globally

CLOUD DOMINATION

Make cloud migration irresistible for every customer

  • MIGRATION: Increase enterprise cloud migration rate to 75% with improved onboarding experience and enablement
  • INCENTIVES: Launch new cloud migration financial incentives program with 40% customer adoption rate
  • TRAINING: 100% of sales team certified on cloud migration value selling with 90% effectiveness score
  • VALUE: Create and deploy 5 industry-specific cloud ROI calculators driving 25% increase in enterprise deals
AI EXCELLENCE

Lead the market with AI-powered collaboration tools

  • WORKFLOW: Launch AI-powered workflow automation beta for top 50 customers with 80% adoption
  • PLATFORM: Release unified AI platform powering features across 100% of product portfolio
  • TALENT: Hire 25 AI specialists and train 100 engineers on advanced AI implementation
  • VALUE: Create AI value messaging framework with 30% increase in AI feature mentions in deals
SALES MASTERY

Transform go-to-market to dominate enterprise segment

  • STRUCTURE: Implement specialized enterprise sales team structure with 20 strategic account managers
  • PROCESS: Roll out solution selling methodology with 90% adoption and 25% higher win rates
  • ENABLEMENT: Launch advanced sales enablement program with 95% completion and certification
  • METRICS: Deploy new sales productivity dashboard tracking 15 key metrics with weekly reviews
BEYOND DEV

Expand collaboration footprint across all business teams

  • USE CASES: Develop and launch 10 non-technical team use cases with dedicated marketing campaigns
  • PARTNERS: Establish 5 strategic consulting partnerships focused on business team expansion
  • CHAMPIONS: Create business team champion program with 200 active participants driving adoption
  • CONTENT: Produce business-focused content strategy generating 50,000 qualified non-technical leads
METRICS
  • ARR: $3.5B, 35% YoY growth
  • CLOUD REVENUE: 75% of total revenue, 55% YoY growth
  • NET EXPANSION RATE: 125%
VALUES
  • Open company, no bullshit
  • Build with heart and balance
  • Don't #@!% the customer
  • Play, as a team
  • Be the change you seek

Build strategic OKRs that actually work. AI insights meet beautiful design for maximum impact.

Atlassian logo
Align the learnings

Atlassian Sales Retrospective

|

To accelerate revenue growth by delivering exceptional value through innovative collaboration products to become the preeminent platform powering 1 million teams globally

What Went Well

  • CLOUD: Cloud migration exceeding targets with 60%+ customers migrated
  • REVENUE: Cloud revenue grew 50% YoY, driving overall 30% revenue growth
  • EXPANSION: Net expansion rate remained strong at 120% for seventh quarter
  • PRODUCTS: Point releases of Jira and Confluence received positive reviews
  • MARKETPLACE: Marketplace revenue up 35% contributing to overall growth

Not So Well

  • ENTERPRISE: Large enterprise deals closed below target, 15% miss
  • COSTS: Cloud infrastructure costs exceeded projections by 22%
  • CHURN: Slight increase in SMB customer churn during cloud transitions
  • MARKETING: New customer acquisition campaigns underperformed by 18%
  • PRODUCTIVITY: Sales productivity metrics declined 12% vs previous quarter

Learnings

  • VALUE: Enterprise customers need clearer cloud migration value messaging
  • TIMING: Long-term contracts slow cloud migration requiring new incentives
  • SEGMENTS: Product-led growth strongest in mid-market vs enterprise segment
  • ADOPTION: Feature adoption correlates directly with renewal likelihood
  • ONBOARDING: Initial 90-day experience critical to long-term customer value

Action Items

  • GTM: Restructure enterprise sales approach with solution-focused selling
  • TRAINING: Implement comprehensive cloud migration sales enablement
  • INCENTIVES: Create new financial incentives for cloud migration
  • MARKETING: Launch targeted campaign for enterprise collaboration needs
  • METRICS: Implement improved sales productivity tracking and coaching

Run better retrospectives in minutes. Get insights that improve your team.

|

To accelerate revenue growth by delivering exceptional value through innovative collaboration products to become the preeminent platform powering 1 million teams globally

Strengths

  • DATA: Vast user workflow data ideal for AI model training
  • INNOVATION: Early AI investments like Jira Predict and Team IQ
  • TALENT: Strong AI engineering talent from acquisitions
  • PLATFORM: Open platform architecture enabling AI integration
  • BUDGET: Strong financial position to invest in AI capabilities

Weaknesses

  • COHESION: Fragmented AI approach across product portfolio
  • TALENT: Insufficient specialized AI product management talent
  • GTM: Unclear AI value messaging in sales and marketing
  • SPEED: Slower AI feature release cadence vs competitors
  • INTEGRATION: Limited native AI across full product suite

Opportunities

  • WORKFLOW: AI-powered workflow automation and predictive insights
  • INTEGRATION: AI-driven integration between products and tools
  • ANALYTICS: Enhanced business intelligence through AI analytics
  • EXPERIENCE: Improved user experience through personalization
  • EFFICIENCY: Internal efficiency gains through AI adoption

Threats

  • COMPETITION: Microsoft's Copilot and Salesforce Einstein advances
  • COMMODITIZATION: AI features becoming standard expectations
  • TALENT: Intense competition for specialized AI talent
  • REGULATION: Evolving AI regulations impacting development
  • EXPECTATIONS: Rising customer expectations for AI capabilities

Key Priorities

  • WORKFLOW: Develop unified AI-powered workflow automation
  • INTEGRATION: Enhance cross-product integration through AI
  • TALENT: Significantly expand AI product and engineering team
  • GTM: Create clear AI value proposition for sales and marketing

Create professional SWOT analyses in minutes with our AI template. Get insights that drive real results.

AI Disclosure

This report was created using the Alignment Method—our proprietary process for guiding AI to reveal how it interprets your business and industry. These insights are for informational purposes only and do not constitute financial, legal, tax, or investment advice.

Next Step

Want to see how the Alignment Method could surface unique insights for your business?

About Alignment LLC

Alignment LLC specializes in AI-powered business analysis. Through the Alignment Method, we combine advanced prompting, structured frameworks, and expert oversight to deliver actionable insights that help companies understand how AI sees their data and market position.