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Manpowergroup Finance

To connect human potential to business success through innovative financial stewardship that enables sustainable growth in the changing world of work

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To connect human potential to business success through innovative financial stewardship that enables sustainable growth in the changing world of work

Strengths

  • BRAND: Strong global presence with operations in 75+ countries
  • EXPERTISE: Deep experience in workforce solutions across sectors
  • DIVERSIFICATION: Balanced revenue streams across geographies
  • TECHNOLOGY: Digital platforms like Manpower MyPath and PowerSuite
  • CAPITAL: Strong cash flow generation with $438M in 2022

Weaknesses

  • MARGINS: Operating profit margins below industry benchmarks
  • SYSTEMS: Legacy financial systems limiting real-time insights
  • FORECASTING: Inconsistent financial forecasting accuracy
  • REPORTING: Manual consolidation processes increasing error risk
  • TALENT: High turnover in key financial analyst positions

Opportunities

  • AUTOMATION: Implement RPA for high-volume transaction processing
  • ANALYTICS: Deploy advanced financial analytics for decision making
  • PARTNERSHIPS: Strategic fintech collaborations for innovation
  • EMERGING: Expand operations in high-growth emerging markets
  • ESG: Strengthen ESG financial reporting for investor appeal

Threats

  • MARKET: Economic uncertainty impacting client spending patterns
  • COMPETITION: New digital-first competitors with lower cost bases
  • REGULATIONS: Increasing financial compliance requirements
  • CURRENCY: Foreign exchange volatility affecting global earnings
  • TALENT: Competitive market for finance professionals

Key Priorities

  • INNOVATION: Modernize financial systems and analytics capabilities
  • EFFICIENCY: Implement automation to improve margins and processes
  • TALENT: Strengthen financial team capability and retention
  • ESG: Develop comprehensive ESG financial reporting framework
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To connect human potential to business success through innovative financial stewardship that enables sustainable growth in the changing world of work

TRANSFORM SYSTEMS

Modernize our financial infrastructure for the future

  • IMPLEMENTATION: Deploy new cloud-based financial management system across 80% of global operations by Q4 2024
  • AUTOMATION: Reduce manual processing time by 40% through implementation of RPA for 8 core financial processes
  • ANALYTICS: Launch financial analytics dashboard with real-time KPIs for all business unit leaders by Q3 2024
  • INTEGRATION: Achieve 95% systems integration across all financial platforms to enable single source of truth
BOOST MARGINS

Drive operational efficiency to enhance profitability

  • EFFICIENCY: Reduce finance operational costs by 12% while maintaining service levels to internal stakeholders
  • FORECASTING: Improve forecasting accuracy to within 3% of actuals for 90% of business units by implementing AI
  • OPTIMIZATION: Complete working capital optimization initiative delivering $25M in cash flow improvements
  • SOURCING: Implement strategic sourcing program generating $15M in annual procurement savings by Q4 2024
EMPOWER TALENT

Develop world-class financial expertise and leadership

  • CAPABILITY: Upskill 100% of finance team with data analytics certification program by end of Q3 2024
  • RETENTION: Increase finance team retention rate from 82% to 90% through enhanced career development paths
  • PARTNERS: Train 30 finance business partners to support strategic decision-making in business units
  • CULTURE: Achieve 85%+ positive scores on finance team engagement survey focused on innovation metrics
LEAD WITH ESG

Pioneer financial frameworks for sustainable growth

  • REPORTING: Develop comprehensive ESG financial reporting dashboard for quarterly board and investor reviews
  • FRAMEWORK: Implement TCFD-aligned financial disclosure framework across 100% of global operations by Q4 2024
  • METRICS: Define and deploy 8 key financial sustainability metrics with targets integrated into planning
  • INVESTMENT: Complete ESG-focused investment analysis for all capital expenditures above $1M threshold
METRICS
  • Operating profit margin: 4.7% by end of 2024
  • Days Sales Outstanding (DSO): Reduce from 57 to 52 days
  • Finance Cost as % of Revenue: Decrease from 2.1% to 1.8%
VALUES
  • People: We care about people and the role of work in their lives
  • Knowledge: We share our knowledge, expertise, and resources
  • Innovation: We lead in the creation and delivery of innovative solutions
  • Integrity: We are trusted partners to our stakeholders
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Align the learnings

Manpowergroup Finance Retrospective

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To connect human potential to business success through innovative financial stewardship that enables sustainable growth in the changing world of work

What Went Well

  • REVENUE: Q4 2023 revenue of $4.8B exceeded analysts' expectations
  • EFFICIENCY: SG&A decreased 4% year-over-year showing cost discipline
  • SEGMENTS: Experis IT solutions grew 5% demonstrating portfolio strength
  • LIQUIDITY: Maintained strong balance sheet with $587M in cash reserves

Not So Well

  • MARGINS: Operating profit margin of 3.4% below target of 3.8% in Q4
  • GROWTH: Southern Europe revenues declined 9% year-over-year in Q4 2023
  • FORECAST: Financial forecasts missed projections in 2 of 4 quarters
  • EXPENSES: Restructuring costs of $48M exceeded initial estimates by 20%

Learnings

  • AGILITY: Need for more responsive financial forecasting in volatility
  • ANALYTICS: Greater investment in predictive financial analytics needed
  • EFFICIENCY: Process automation critical for margin improvement goals
  • VISIBILITY: Enhanced financial visibility tools required across units

Action Items

  • IMPLEMENT: Deploy advanced forecasting platform by end of Q3 2024
  • AUTOMATE: Identify and automate 5 core financial processes in 6 months
  • DEVELOP: Create financial business partner capability in regional teams
  • OPTIMIZE: Complete working capital optimization project by year-end 2024
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To connect human potential to business success through innovative financial stewardship that enables sustainable growth in the changing world of work

Strengths

  • DATA: Vast historical financial and workforce data repository
  • CULTURE: Executive support for technology transformation
  • PLATFORMS: Existing digital platforms for AI integration
  • EXPERTISE: Finance team with growing data analytics skills
  • RESOURCES: Capital available for strategic AI investments

Weaknesses

  • INTEGRATION: Siloed financial data across multiple systems
  • SKILLS: Limited specialized AI expertise within finance team
  • GOVERNANCE: Underdeveloped AI governance framework
  • INFRASTRUCTURE: Legacy systems not optimized for AI deployment
  • ADOPTION: Resistance to AI-driven process changes

Opportunities

  • FORECASTING: AI-powered predictive financial modeling
  • AUTOMATION: Intelligent automation of routine financial processes
  • INSIGHTS: Advanced analytics for business performance optimization
  • RISK: Enhanced risk detection and fraud prevention
  • EFFICIENCY: Cost reduction through AI-optimized processes

Threats

  • COMPETITION: Competitors advancing faster with AI adoption
  • TALENT: Growing market competition for AI finance talent
  • SECURITY: Increased data security risks with AI implementation
  • COMPLIANCE: Evolving regulations around AI in financial operations
  • DISRUPTION: Business disruption during AI transformation

Key Priorities

  • TRANSFORMATION: Develop comprehensive AI strategy for finance
  • CAPABILITY: Build AI skills and governance framework
  • INNOVATION: Implement AI-powered forecasting and analytics
  • AUTOMATION: Deploy intelligent automation for core processes