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Gilead Sciences Marketing

To discover and deliver life-changing therapies by ensuring our innovations reach those who need them most through impactful education and engagement.

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To discover and deliver life-changing therapies by ensuring our innovations reach those who need them most through impactful education and engagement.

Strengths

  • PORTFOLIO: Strong HIV and HBV franchise generating stable revenue
  • INNOVATION: Robust oncology and cell therapy pipeline expansion
  • MARKET: Established leader in antiviral therapies with 65% share
  • FINANCIAL: $8.2B cash position enabling strategic investments
  • GLOBAL: Extensive international market presence in 35+ countries

Weaknesses

  • MESSAGING: Inconsistent value proposition across therapeutic areas
  • DIGITAL: Limited omnichannel marketing capabilities vs competitors
  • ANALYTICS: Insufficient ROI measurement on marketing investments
  • TALENT: Skill gaps in specialized therapeutic area marketing
  • PRICING: Ongoing public perception challenges around drug pricing

Opportunities

  • ONCOLOGY: Growing $200B+ market with significant unmet needs
  • PERSONALIZATION: HCP demand for tailored education materials
  • PARTNERSHIPS: Strategic alliances with patient advocacy groups
  • DIGITAL: AI-powered engagement platforms for personalized HCP reach
  • EMERGING: Expansion potential in Asia-Pacific healthcare markets

Threats

  • COMPETITION: Increasing biosimilar entries in core therapeutic areas
  • REGULATORY: Changing global pricing and access policies
  • REPUTATION: Social media amplification of pricing controversies
  • INNOVATION: Accelerating competitive pipeline developments
  • ECONOMIC: Healthcare spending constraints in key markets

Key Priorities

  • DIGITAL: Accelerate omnichannel marketing transformation
  • MESSAGING: Develop unified value narrative across portfolio
  • ANALYTICS: Implement advanced marketing performance measurement
  • ENGAGEMENT: Strengthen HCP and patient advocacy relationships

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To discover and deliver life-changing therapies by ensuring our innovations reach those who need them most through impactful education and engagement.

TRANSFORM DIGITAL

Lead pharma in omnichannel HCP engagement excellence

  • PLATFORM: Deploy unified digital engagement hub connecting all channels with 85% HCP adoption by Q3
  • CONTENT: Create personalized scientific content engine generating 50+ dynamic assets monthly for key brands
  • ANALYTICS: Implement real-time performance dashboard with 12 key metrics visible to all marketing teams
  • CAPABILITY: Train 100% of marketing team on omnichannel strategy and execution methodology
UNIFY MESSAGING

Create compelling therapeutic narrative across portfolio

  • FRAMEWORK: Develop comprehensive value story architecture covering all therapeutic areas and audiences
  • RESEARCH: Complete messaging validation studies with 500+ HCPs across 8 therapeutic specialties
  • TOOLKIT: Launch centralized messaging resource center with 95% field team certification completion
  • MEASUREMENT: Achieve 30% improvement in message recall and attribution in quarterly HCP tracking
MASTER METRICS

Drive data-driven decision making across marketing

  • DASHBOARD: Deploy marketing performance command center with daily updates on 15 critical KPIs
  • ROI: Implement advanced attribution model connecting marketing activities to prescribing behavior
  • TRAINING: Certify 85% of marketing team on data analysis and insights generation methodologies
  • ALIGNMENT: Establish unified cross-functional marketing metrics approved by leadership team
STRENGTHEN ADVOCACY

Build powerful stakeholder relationships driving growth

  • ENGAGEMENT: Develop strategic partnership program with 25 key patient advocacy organizations
  • EDUCATION: Create 12 new scientific exchange platforms reaching 10,000+ specialized HCPs
  • DIGITAL: Launch integrated HCP community platform with 5,000+ active members by end of quarter
  • INSIGHTS: Implement continuous feedback system capturing insights from 500+ key opinion leaders
METRICS
  • BRAND AWARENESS/PREFERENCE: 75% among target HCPs by Q4 2025
  • ENGAGEMENT: 65% of target HCPs actively interacting with digital content monthly
  • NRx GROWTH: 12% year-over-year increase in new prescriptions across portfolio
VALUES
  • Scientific Excellence
  • Inclusion
  • Integrity
  • Teamwork
  • Accountability

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Align the learnings

Gilead Sciences Marketing Retrospective

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To discover and deliver life-changing therapies by ensuring our innovations reach those who need them most through impactful education and engagement.

What Went Well

  • REVENUE: HIV franchise exceeded projections by 7% driving overall growth
  • LAUNCH: Oncology portfolio outperformed expectations in first full year
  • DIGITAL: HCP engagement rates increased 23% through new digital platforms
  • PIPELINE: Phase III data strengthened upcoming product narrative with HCPs
  • EXPANSION: Successful entry into three new international markets on target

Not So Well

  • CONVERSION: Lower than expected new patient starts despite awareness gains
  • MESSAGING: Key product differentiators not clearly communicated to HCPs
  • SPENDING: Marketing budget efficiency declined 8% year-over-year
  • METRICS: Limited visibility into regional marketing performance variation
  • INTEGRATION: Post-acquisition marketing alignment challenges persisted

Learnings

  • TARGETING: More precise HCP segmentation drives 3X higher engagement rates
  • CONTENT: Scientific narrative resonates stronger than general messaging
  • CHANNELS: Hybrid engagement strategy outperforms purely digital approach
  • COORDINATION: Cross-functional alignment critical for successful launches
  • ANALYTICS: Real-time data access enables faster campaign optimization

Action Items

  • PLATFORM: Implement integrated marketing analytics dashboard by Q3 2025
  • TRAINING: Develop therapeutic-specific marketing certification program
  • ALIGNMENT: Create cross-functional launch excellence team structure
  • OPTIMIZATION: Review and consolidate marketing technology vendors
  • MEASUREMENT: Establish standardized KPIs across all marketing programs

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To discover and deliver life-changing therapies by ensuring our innovations reach those who need them most through impactful education and engagement.

Strengths

  • DATA: Extensive proprietary clinical and real-world datasets
  • INVESTMENT: Committed $45M to AI/ML initiatives for 2025
  • TALENT: Growing team of data scientists in marketing analytics
  • INFRASTRUCTURE: Cloud-based marketing technology ecosystem
  • LEADERSHIP: Executive-level commitment to AI transformation

Weaknesses

  • INTEGRATION: Siloed AI initiatives across marketing functions
  • EXPERTISE: Limited specialized AI talent in therapeutic marketing
  • ADOPTION: Inconsistent utilization of existing AI tools
  • GOVERNANCE: Underdeveloped data privacy and AI ethics framework
  • LEGACY: Outdated systems limiting full AI implementation

Opportunities

  • PERSONALIZATION: AI-driven HCP content recommendation engines
  • FORECASTING: Advanced predictive analytics for launch planning
  • AUTOMATION: AI workflow tools to increase marketing productivity
  • INSIGHTS: Real-time market intelligence through AI analysis
  • OPTIMIZATION: ML for continuous campaign performance improvement

Threats

  • COMPETITION: Competitors' accelerated AI marketing capabilities
  • REGULATION: Evolving compliance requirements for AI in healthcare
  • PRIVACY: Increasing data protection concerns limiting AI use
  • TALENT: Fierce competition for specialized AI marketing talent
  • COMPLEXITY: Rapid AI technology evolution outpacing adoption

Key Priorities

  • UNIFICATION: Create integrated AI strategy across marketing
  • CAPABILITY: Develop specialized therapeutic AI use cases
  • TALENT: Invest in AI/ML training for marketing teams
  • GOVERNANCE: Establish ethical AI framework for healthcare marketing

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AI Disclosure

This report was created using the Alignment Method—our proprietary process for guiding AI to reveal how it interprets your business and industry. These insights are for informational purposes only and do not constitute financial, legal, tax, or investment advice.

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