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Dupont Sales

To drive sustainable growth through innovative solutions that address global challenges by becoming the world's premier innovation partner for essential transformation

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To drive sustainable growth through innovative solutions that address global challenges by becoming the world's premier innovation partner for essential transformation

Strengths

  • PORTFOLIO: Diversified portfolio across high-growth industries
  • INNOVATION: Strong R&D capabilities with 3,500+ patents annually
  • BRAND: 200+ year legacy with strong global market recognition
  • TALENT: Deep technical expertise across multiple domains
  • SUSTAINABILITY: Leading position in sustainable product development

Weaknesses

  • INTEGRATION: Post-merger alignment issues affecting efficiency
  • DIGITAL: Lagging digital transformation compared to competitors
  • CHANNELS: Inconsistent go-to-market strategies across segments
  • PRICING: Insufficient value-based pricing across portfolio
  • AGILITY: Slow decision-making processes impeding market response

Opportunities

  • SUSTAINABILITY: Growing demand for eco-friendly solutions
  • HEALTHCARE: Expanding medical materials market at 11% CAGR
  • DIGITAL: E-commerce channel development for B2B customers
  • EMERGING: Accelerating industrialization in developing markets
  • PARTNERSHIPS: Strategic alliances with complementary innovators

Threats

  • COMPETITION: Intensifying pressure from specialty material rivals
  • COMMODITIZATION: Price erosion in maturing product segments
  • REGULATORY: Increasing chemical industry compliance requirements
  • SUPPLY: Raw material volatility and supply chain disruptions
  • ECONOMIC: Inflationary pressures affecting profit margins

Key Priorities

  • INNOVATION: Accelerate specialty solutions for sustainable markets
  • DIGITAL: Transform customer experience and sales channels
  • TALENT: Build revenue capabilities for next-generation growth
  • PARTNERSHIPS: Develop strategic ecosystem for market expansion
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To drive sustainable growth through innovative solutions that address global challenges by becoming the world's premier innovation partner for essential transformation

INNOVATE FOR IMPACT

Create breakthrough sustainable solutions customers value

  • PIPELINE: Increase sustainability-focused solutions pipeline value by 30% to $1.2B by end of Q2
  • COMMERCIALIZATION: Reduce time-to-market for new solutions from 24 to 18 months
  • REVENUE: Generate $150M from products launched in the past 18 months
  • ADOPTION: Achieve 25% customer conversion rate on new sustainable solutions
TRANSFORM DIGITALLY

Revolutionize customer experience through digital channels

  • PLATFORM: Launch new integrated digital commerce platform with 99.9% uptime and 25% faster UX
  • ENGAGEMENT: Increase digital customer interactions by 40% across all touchpoints
  • REVENUE: Drive 30% of total revenue through digital channels by Q2-end
  • ANALYTICS: Deploy AI-powered customer insights dashboard for top 100 accounts
EMPOWER PEOPLE

Build world-class revenue capabilities for future growth

  • EXPERTISE: Train 100% of revenue team on advanced solution selling techniques
  • SPECIALISTS: Hire 15 technical solution specialists aligned to priority segments
  • PRODUCTIVITY: Increase revenue per sales employee by 15% through enablement
  • AI-READINESS: Upskill 75% of revenue team with AI-tools proficiency
AMPLIFY PARTNERS

Create powerful alliance network for market expansion

  • COVERAGE: Establish strategic partnerships in 5 high-growth vertical markets
  • CONTRIBUTION: Generate $85M in partner-influenced revenue this quarter
  • CO-INNOVATION: Launch 3 co-developed solutions with key technology partners
  • ENABLEMENT: Achieve 80% certification rate for partners on new solution portfolio
METRICS
  • Organic Revenue Growth: 6%
  • Solutions Revenue Mix: 55%
  • Customer Net Promoter Score: 72
VALUES
  • Safety & Health
  • Respect for People
  • Highest Ethical Behavior
  • Protect the Planet
  • Customer-Centered Innovation
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Align the learnings

Dupont Sales Retrospective

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To drive sustainable growth through innovative solutions that address global challenges by becoming the world's premier innovation partner for essential transformation

What Went Well

  • ELECTRONICS: Water Solutions segment grew 8% exceeding projections
  • MARGINS: Effective pricing strategies maintained margins despite inflation
  • INNOVATION: New product introductions contributed $220M in incremental sales
  • SUSTAINABILITY: Green portfolio reached 35% of total revenue, up 5 points

Not So Well

  • AUTOMOTIVE: Volume decline in transportation segment due to supply issues
  • EFFICIENCY: Sales productivity metrics declined 7% quarter-over-quarter
  • ADOPTION: Digital channel revenue at only 18% against 25% annual target
  • CONVERSION: New solution sales cycle extended to 9.5 months from 7.2

Learnings

  • SEGMENTATION: Customer segmentation strategies need refinement for growth
  • MESSAGING: Value proposition clarity directly correlates to win rates
  • ENABLEMENT: Sales teams require deeper technical training on new solutions
  • ALIGNMENT: Cross-functional collaboration critical for complex solutions

Action Items

  • PRIORITIZE: Focus resources on high-growth sustainability opportunities
  • STREAMLINE: Simplify sales process to reduce cycle time by 20%
  • DIGITIZE: Accelerate digital engagement channels for customer acquisition
  • ENABLE: Launch advanced solution selling program for technical sales force
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To drive sustainable growth through innovative solutions that address global challenges by becoming the world's premier innovation partner for essential transformation

Strengths

  • DATA: Extensive proprietary materials performance datasets
  • EXPERTISE: Strong scientific foundation to leverage AI modeling
  • INFRASTRUCTURE: Existing high-performance computing resources
  • LEADERSHIP: Executive commitment to digital transformation
  • EXPERIMENTS: Successful AI pilots in manufacturing optimization

Weaknesses

  • INTEGRATION: Siloed AI initiatives across business units
  • TALENT: Limited AI/ML expertise within revenue organization
  • ADOPTION: Slow implementation of AI-driven decision making
  • LEGACY: Outdated CRM and sales tools limiting AI application
  • DATA: Inconsistent data quality across customer touchpoints

Opportunities

  • PREDICTION: AI-powered demand forecasting and pricing models
  • PERSONALIZATION: Customized customer engagement at scale
  • AUTOMATION: Streamline sales operations for higher efficiency
  • DISCOVERY: Accelerate materials innovation with generative AI
  • ANALYTICS: Enhance customer insights through advanced analytics

Threats

  • COMPETITION: Faster AI adoption by key industry competitors
  • DISRUPTION: New AI-enabled business models by market entrants
  • TALENT: Increasing competition for AI expertise
  • INVESTMENT: Rising costs of AI implementation at scale
  • PRIVACY: Evolving regulations around data usage and security

Key Priorities

  • COMPETENCY: Build world-class AI capabilities within revenue team
  • CUSTOMER: Deploy AI solutions for personalized engagement
  • EFFICIENCY: Implement AI-powered sales process optimization
  • INNOVATION: Leverage AI for faster product-market fit validation