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Crowdstrike Engineering

To stop breaches and protect organizations through cloud-delivered endpoint and workload protection that redefines security for the cloud era.

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To stop breaches and protect organizations through cloud-delivered endpoint and workload protection that redefines security for the cloud era.

Strengths

  • PLATFORM: Single-agent architecture provides superior performance
  • TECHNOLOGY: AI/ML capabilities detect threats other solutions miss
  • SCALABILITY: Cloud-native platform scales effortlessly globally
  • RESPONSE: Falcon Complete managed service reduces MTTR by 85%
  • EXPERTISE: Elite Threat Hunters deliver superior detection rates

Weaknesses

  • INTEGRATION: API maturity lags behind competitors for extensions
  • PRICING: Higher cost structure compared to legacy solutions
  • TALENT: Engineering talent acquisition challenges in key markets
  • COMPLEXITY: Advanced features require significant user training
  • DEPENDENCIES: Over-reliance on AWS infrastructure components

Opportunities

  • CLOUD: Accelerating cloud migration creates expanded TAM
  • COMPLIANCE: Increasing regulations drive security investment
  • EXPANSION: Identity protection market projected at $25B by 2025
  • AUTOMATION: Security automation can reduce operational costs 45%
  • PARTNERSHIPS: Strategic alliances with major cloud providers

Threats

  • COMPETITION: Microsoft bundling security with core offerings
  • TALENT: Industry-wide cybersecurity talent shortage limits growth
  • ATTACKS: Rapidly evolving threat landscape requires quick pivots
  • CONSOLIDATION: Security industry experiencing major M&A activity
  • INNOVATION: Open-source security tools gaining enterprise traction

Key Priorities

  • PLATFORM: Enhance API-first architecture for ecosystem expansion
  • TALENT: Implement aggressive hiring & technical training program
  • CLOUD: Accelerate multi-cloud capabilities across all modules
  • AUTOMATION: Increase AI/ML capabilities for automated response
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To stop breaches and protect organizations through cloud-delivered endpoint and workload protection that redefines security for the cloud era.

API ECOSYSTEM

Create world-class developer experience and ecosystem

  • ARCHITECTURE: Complete API-first re-architecture of 95% of platform services by Q4
  • DOCUMENTATION: Launch comprehensive API portal with interactive documentation for 100% of APIs
  • ADOPTION: Increase third-party integrations by 35% through improved developer programs
  • PERFORMANCE: Achieve 99.99% API availability with p95 response times under 150ms
TALENT MAGNET

Become the destination for top engineering talent

  • HIRING: Achieve 95% of engineering headcount targets across all teams by end of Q3
  • RETENTION: Improve engineer retention to 90% through enhanced growth programs
  • TRAINING: Ensure 85% of engineers complete advanced AI/ML certification program
  • DIVERSITY: Increase representation of underrepresented groups by 25% in engineering
CLOUD DOMINANCE

Lead security across all cloud environments

  • COVERAGE: Achieve feature parity across AWS, Azure, GCP with 95% capability matching
  • PERFORMANCE: Reduce cloud sensor CPU utilization by 30% while increasing detection
  • SCALE: Support containerized deployments at 200% current scale on all platforms
  • INTEGRATION: Complete native integrations with 9 major PaaS/SaaS environments
AI REVOLUTION

Transform security with autonomous AI capabilities

  • AUTOMATION: Automate 75% of tier-1 incident response with AI/ML decision systems
  • EXPANSION: Integrate Charlotte AI capabilities across 100% of platform modules
  • ACCURACY: Achieve 99.9% precision in AI threat detection with false positive rate <0.01%
  • INNOVATION: Launch 3 new AI-powered capabilities that provide unique market advantage
METRICS
  • Annual Recurring Revenue (ARR): $4.5B+ by end of FY2024
  • Engineering Velocity: 35% increase in feature delivery rate
  • Platform Reliability: 99.99% uptime across all services
VALUES
  • Customer First
  • Innovation
  • Trust
  • Results-Driven
  • Team Collaboration
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Align the learnings

Crowdstrike Engineering Retrospective

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To stop breaches and protect organizations through cloud-delivered endpoint and workload protection that redefines security for the cloud era.

What Went Well

  • REVENUE: Annual recurring revenue grew 45% YoY to reach $3.44 billion
  • ADOPTION: Module adoption increased with 63% customers using 5+ modules
  • EXPANSION: Net revenue retention rate remained strong at 125% for FY2023
  • INNOVATION: Successfully launched Charlotte AI assistant to all customers
  • OPERATIONS: Improved gross margin to 78%, up 3 percentage points YoY

Not So Well

  • OUTAGE: March 2023 incident impacted platform availability for 9 hours
  • COMPETITION: Lost some deals to Microsoft E5 bundled security offerings
  • HIRING: Engineering headcount growth at 18% below quarterly target of 22%
  • LATENCY: Performance issues in certain GovCloud deployments not resolved
  • INTEGRATION: Delayed integration timeline for Reposify acquisition by 60+

Learnings

  • ARCHITECTURE: Need to improve resiliency to prevent cascade failures
  • BUNDLING: Must enhance value proposition against bundled offerings
  • SIMPLIFICATION: Customers need shorter onboarding and time-to-value
  • PARTNERSHIPS: Strategic alliances accelerate go-to-market effectiveness
  • DOCUMENTATION: API documentation quality directly impacts ecosystem

Action Items

  • RESILIENCE: Implement zero-downtime architecture update by Q3 2025
  • AUTOMATION: Reduce incident response time by 50% through AI automation
  • INTEGRATION: Complete API-first architecture transformation by Q4 2025
  • TALENT: Launch engineering excellence program to improve retention by 15%
  • INNOVATION: Accelerate Charlotte AI capabilities across all modules
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To stop breaches and protect organizations through cloud-delivered endpoint and workload protection that redefines security for the cloud era.

Strengths

  • DETECTION: AI models identify novel threats with 99.7% accuracy
  • SCALE: Processes 1 trillion security events daily with ML models
  • AUTONOMY: Charlotte AI assistant analyzes threats automatically
  • PREDICTION: Threat graph provides predictive threat intelligence
  • EFFICIENCY: AI reduces alert investigation time by 84%

Weaknesses

  • EXPLAINABILITY: AI models lack transparency in decision-making
  • COVERAGE: AI capabilities uneven across product modules
  • TRAINING: Limited AI expertise outside core data science teams
  • INTEGRATION: AI systems not fully integrated across platform
  • TOOLS: Engineering lacks standardized AI development platform

Opportunities

  • GENERATIVE: GenAI can revolutionize threat hunting workflows
  • EXPANSION: AI can power expansion into adjacent security markets
  • AUTOMATION: AI can automate 78% of routine security tasks
  • COLLABORATION: AI assistants can bridge security skill gaps
  • INNOVATION: AI can enable predictive breach prevention

Threats

  • ADVERSARIES: Threat actors using AI to develop sophisticated attacks
  • TALENT: AI talent acquisition costs rising 35% year-over-year
  • COMMODITIZATION: AI security capabilities becoming standardized
  • PRIVACY: AI model training faces increasing regulatory scrutiny
  • HALLUCINATIONS: GenAI outputs require rigorous verification

Key Priorities

  • INTEGRATION: Create unified AI platform across all modules
  • AUTOMATION: Develop AI-powered autonomous security operations
  • TALENT: Implement comprehensive AI skills development program
  • EXPLAINABILITY: Improve transparency in AI decision-making