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Goldman Sachs Hr

To build an exceptional global talent ecosystem that delivers innovative financial solutions and creates lasting value for our clients and communities

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To build an exceptional global talent ecosystem that delivers innovative financial solutions and creates lasting value for our clients and communities

Strengths

  • TALENT: Industry-leading compensation attracts top financial talent
  • CULTURE: Strong apprenticeship model develops future leaders
  • BRAND: Prestigious employer brand attracts 50K+ applications/year
  • DEVELOPMENT: Robust learning programs with 850K+ hours completed
  • DIVERSITY: 52% of recent analyst class from underrepresented groups

Weaknesses

  • RETENTION: Junior banker attrition at 30%, above industry average
  • BURNOUT: Long working hours lead to 68% reporting high stress
  • AGILITY: HR processes too rigid for rapidly evolving business needs
  • TECH: HR systems outdated with limited data analytics capabilities
  • HYBRID: Inconsistent global approach to flexible work arrangements

Opportunities

  • ANALYTICS: Deploy advanced people analytics for talent decisions
  • AUTOMATION: Automate 40% of routine HR tasks to focus on strategy
  • SKILLS: Build critical fintech and AI capabilities across workforce
  • WELLBEING: Expand mental health support for improved productivity
  • ALUMNI: Strengthen alumni network as business development channel

Threats

  • COMPETITION: Tech firms offering similar pay with better lifestyle
  • REGULATION: Increased compliance burden in global workforce mgmt
  • PERCEPTION: Public scrutiny of financial sector employment practices
  • DISRUPTION: Fintech startups poaching specialized talent at all levels
  • EXPECTATIONS: Evolving candidate priorities beyond compensation

Key Priorities

  • ENGAGEMENT: Redesign employee experience to improve retention
  • DIGITALIZATION: Modernize HR tech stack with analytics capabilities
  • SKILLS: Implement strategic workforce planning for future needs
  • WELLBEING: Establish comprehensive employee wellness program
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To build an exceptional global talent ecosystem that delivers innovative financial solutions and creates lasting value for our clients and communities

TALENT MAGNET

Create an irresistible employee experience

  • ENGAGEMENT: Improve employee engagement scores from 78% to 82% by implementing pulse surveys and action teams
  • RETENTION: Reduce voluntary attrition in critical roles from 22% to 17% through targeted retention programs
  • PROPOSITION: Launch refreshed employee value proposition with 90% awareness score by end of quarter
  • WELLBEING: Deploy mental health support program with 60% participation and 85% satisfaction rating
DIGITAL HR

Transform HR through cutting-edge technology

  • PLATFORM: Complete implementation of unified HR data platform connecting 95% of people systems
  • AUTOMATION: Automate 25% of routine HR processes, saving 10,000+ administrative hours quarterly
  • ANALYTICS: Launch 5 predictive talent models with 80% accuracy for retention, performance and promotion
  • EXPERIENCE: Deploy AI-powered HR service center with 80% first-contact resolution rate and <2hr response time
FUTURE READY

Prepare our workforce for tomorrow's challenges

  • PLANNING: Complete strategic workforce plan identifying skill gaps and action plans for all business units
  • UPSKILLING: Train 75% of employees on future-critical skills including AI, digital and client solutions
  • PIPELINE: Increase internal mobility by 20% through proactive talent marketplace and career development
  • DIVERSITY: Increase representation of underrepresented groups at VP+ level by 3 percentage points
CULTURE SHIFT

Foster an environment where all can thrive

  • LEADERSHIP: Train 100% of people managers on inclusive leadership with 85% applying new behaviors
  • FLEXIBILITY: Implement global hybrid work framework with 90% compliance and 85% satisfaction rate
  • MEASUREMENT: Launch culture dashboard with quarterly tracking of 12 key culture indicators
  • RECOGNITION: Redesign and deploy recognition program with 75% of employees recognized quarterly
METRICS
  • ENGAGEMENT: 82% employee engagement score by end of Q2 2025
  • RETENTION: 83% annual retention rate for high performers
  • CAPABILITY: 75% of employees proficient in future-critical skills
VALUES
  • Client Service: Our clients' interests always come first
  • Excellence: We strive for excellence in everything we do
  • Integrity: Honesty, fairness and trust are essential to our business
  • Partnership: We work collaboratively with our stakeholders
  • Innovation: We embrace change and seek continuous improvement
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Align the learnings

Goldman Sachs Hr Retrospective

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To build an exceptional global talent ecosystem that delivers innovative financial solutions and creates lasting value for our clients and communities

What Went Well

  • EARNINGS: Q1 net revenues of $14.21B with strong investment banking
  • TALENT: Successfully onboarded 2,800 new employees across divisions
  • DIVERSITY: Increased female representation at VP level by 3 percentage
  • DEVELOPMENT: Launched GS University with 200+ new learning modules
  • RECOGNITION: Named to Fortune's 100 Best Companies to Work For list

Not So Well

  • TURNOVER: Experienced 22% voluntary turnover in critical roles
  • ENGAGEMENT: Employee satisfaction scores declined 5 points to 78%
  • COSTS: Compensation expenses increased 12% year-over-year
  • HIRING: Key technology roles taking 40+ days to fill vs 30-day target
  • WELLBEING: Increased leaves of absence due to mental health concerns

Learnings

  • SEGMENTATION: Need targeted retention strategies for high performers
  • ANALYTICS: Current HR metrics insufficient for strategic decisions
  • FLEXIBILITY: Work arrangements require clearer global framework
  • COMPETITION: Compensation alone not sufficient for talent retention
  • LEADERSHIP: Manager capability gaps impacting team engagement levels

Action Items

  • REDESIGN: Revamp employee value proposition beyond compensation
  • TECHNOLOGY: Accelerate HR digital transformation and analytics
  • DEVELOPMENT: Enhance leadership capabilities at all management levels
  • WELLBEING: Launch comprehensive mental health and wellness program
  • PLANNING: Implement strategic workforce planning for future skills
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To build an exceptional global talent ecosystem that delivers innovative financial solutions and creates lasting value for our clients and communities

Strengths

  • FOUNDATION: Strong data infrastructure supporting HR analytics
  • INVESTMENT: $250M committed to firm-wide AI/ML capabilities
  • TALENT: Small but growing team of HR analytics specialists
  • SUPPORT: Executive leadership endorsement of AI transformation
  • COMPLIANCE: Robust governance framework for AI implementation

Weaknesses

  • FRAGMENTATION: Siloed HR data across multiple legacy systems
  • LITERACY: Limited AI fluency across HR professional population
  • ADOPTION: Low utilization of existing HR analytics capabilities
  • INTEGRATION: Disconnect between AI initiatives and HR processes
  • SCALING: Successful AI pilots struggle to scale enterprise-wide

Opportunities

  • FORECASTING: AI-powered talent supply/demand modeling
  • PERSONALIZATION: Customized learning pathways via AI
  • EFFICIENCY: 35% productivity gain through intelligent automation
  • EXPERIENCE: AI-enhanced candidate and employee journeys
  • INSIGHTS: Predictive analytics for retention and performance

Threats

  • REGULATION: Evolving global AI regulatory landscape for HR use
  • ETHICS: Potential bias in AI-driven talent decisions
  • PRIVACY: Employee concerns about data usage and monitoring
  • EXPERTISE: Difficulty attracting AI talent to HR functions
  • RESISTANCE: Cultural barriers to AI adoption among HR teams

Key Priorities

  • PLATFORM: Build integrated AI-powered HR data platform
  • CAPABILITY: Upskill HR team on AI applications and governance
  • EXPERIENCE: Deploy AI-enhanced employee service solutions
  • PREDICTION: Implement predictive talent analytics models
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AI Disclosure

This report was created using the Alignment Method—our proprietary process for guiding AI to reveal how it interprets your business and industry. These insights are for informational purposes only and do not constitute financial, legal, tax, or investment advice.

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