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Enterprise Products Partners Sales

To maximize revenue growth through efficient midstream energy services that deliver exceptional customer value while becoming the world's most trusted partner

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To maximize revenue growth through efficient midstream energy services that deliver exceptional customer value while becoming the world's most trusted partner

Strengths

  • INFRASTRUCTURE: Extensive integrated pipeline/storage network (58,000+ miles)
  • FINANCIALS: Strong balance sheet with investment-grade credit rating
  • OPERATIONS: Diversified business model across NGL, crude, natural gas
  • CONTRACTS: Fee-based revenue streams with minimal commodity exposure
  • EXPERTISE: Experienced management team with industry-leading expertise

Weaknesses

  • CONCENTRATION: Heavy dependence on US Gulf Coast operations
  • REGULATORY: Compliance costs with increasing environmental regulations
  • DIGITAL: Lagging digital transformation across revenue operations
  • GROWTH: Limited international presence constrains global expansion
  • TALENT: Challenges in attracting next-gen talent in energy sector

Opportunities

  • EXPORTS: Growing global demand for US NGL/LNG exports
  • EXPANSION: Strategic acquisitions in complementary midstream assets
  • GREEN: Developing infrastructure for carbon capture/hydrogen
  • INTEGRATION: Enhanced customer integration through digital platforms
  • PRICING: Optimizing fee structures based on market demand dynamics

Threats

  • TRANSITION: Accelerating global energy transition away from fossil fuels
  • COMPETITION: Intensifying competition for key midstream contracts
  • POLICY: Regulatory changes affecting pipeline approvals/operations
  • MARKET: Volatile commodity prices affecting customer operations
  • INFRASTRUCTURE: Cybersecurity threats to operational technology

Key Priorities

  • DIVERSIFICATION: Expand service portfolio beyond traditional markets
  • DIGITAL: Accelerate digital transformation of customer experience
  • SUSTAINABILITY: Develop clean energy infrastructure capabilities
  • OPTIMIZATION: Enhance existing asset utilization through integration
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To maximize revenue growth through efficient midstream energy services that deliver exceptional customer value while becoming the world's most trusted partner

DIVERSIFY PORTFOLIO

Expand service offerings beyond traditional markets

  • OFFERINGS: Launch 3 new sustainability-focused service offerings generating $25M in new revenue by Q4
  • SEGMENTS: Expand into 2 new customer segments beyond O&G with minimum $15M in contracted revenue
  • GEOGRAPHY: Establish presence in 2 new regional markets with at least $30M in pipeline opportunities
  • PARTNERSHIPS: Secure 3 strategic partnerships in clean energy sector with joint revenue of $20M+
DIGITAL REVOLUTION

Transform customer experience through digital excellence

  • PLATFORM: Launch unified customer engagement platform with 85% adoption rate across top 50 accounts
  • ANALYTICS: Implement AI-powered demand forecasting with 90% accuracy reducing inventory costs by 15%
  • AUTOMATION: Automate 70% of contract management processes reducing cycle time from 14 to 3 days
  • INTELLIGENCE: Deploy customer intelligence dashboard providing real-time insights for 100% of sales team
SUSTAINABLE FUTURE

Lead midstream transition to clean energy solutions

  • CARBON: Launch carbon capture transportation service with 5 enterprise customers and $10M in revenue
  • HYDROGEN: Establish hydrogen-ready infrastructure in 3 key corridors with $15M in committed projects
  • CERTIFICATION: Implement low-carbon certification program for 75% of NGL transport volume
  • EMISSIONS: Reduce operational emissions by 15% while maintaining 99.9% transport reliability
MAXIMIZE ASSETS

Optimize existing infrastructure for maximum value

  • UTILIZATION: Increase system-wide asset utilization from 78% to 88% through AI-powered optimization
  • MAINTENANCE: Reduce unplanned downtime by 40% implementing predictive maintenance across 85% of assets
  • INTEGRATION: Connect 90% of key operational systems to unified data platform improving decision speed
  • EFFICIENCY: Achieve 12% reduction in operational costs while handling 10% greater transport volume
METRICS
  • Distributable Cash Flow (DCF): $7.2B
  • Customer Satisfaction (CSAT): 4.8/5.0
  • Volume Growth: 12% YoY
VALUES
  • Customer-Focused Solutions
  • Operational Excellence
  • Innovation
  • Reliability
  • Sustainability
Enterprise Products Partners logo
Align the learnings

Enterprise Products Partners Sales Retrospective

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To maximize revenue growth through efficient midstream energy services that deliver exceptional customer value while becoming the world's most trusted partner

What Went Well

  • VOLUME: Record transportation volumes across NGL, crude, and natural gas
  • EXPANSION: Successful completion of major expansion projects on schedule
  • CONTRACTS: Strong renewal rates for long-term transportation agreements
  • EXPORTS: Significant growth in NGL export volumes through terminals
  • MARGINS: Improved fee-based margins across transportation segments

Not So Well

  • COSTS: Higher than expected maintenance costs in aging infrastructure
  • DIGITAL: Slower than planned implementation of digital initiatives
  • TALENT: Continued challenges in technical talent recruitment/retention
  • SUSTAINABILITY: Missed targets on emissions reduction initiatives
  • INTEGRATION: Delays in integrating recent acquisitions into platform

Learnings

  • INVESTMENTS: Earlier digital infrastructure investments yield higher ROI
  • TRAINING: Cross-functional revenue team training increases effectiveness
  • PARTNERSHIPS: Strategic partner integration drives higher customer value
  • SEGMENTATION: Targeted service offerings increase customer satisfaction
  • ANALYTICS: Data-driven decision making improves operational efficiency

Action Items

  • PLATFORM: Develop unified customer engagement platform by Q3 2025
  • TALENT: Implement specialized training program for revenue team by Q2
  • INTEGRATION: Complete system integration of recent acquisitions by Q4
  • DIGITAL: Accelerate deployment of AI-powered analytics solutions by Q3
  • SUSTAINABILITY: Launch clean energy service offerings portfolio by Q4
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To maximize revenue growth through efficient midstream energy services that deliver exceptional customer value while becoming the world's most trusted partner

Strengths

  • DATA: Vast operational data from extensive pipeline/facility network
  • ANALYTICS: Advanced analytics capabilities for operational efficiency
  • INVESTMENT: Strong financial position to invest in AI technologies
  • OPTIMIZATION: AI-enabled optimization of transport/storage operations
  • SECURITY: Robust cybersecurity infrastructure protecting systems

Weaknesses

  • INTEGRATION: Siloed data systems limiting comprehensive analysis
  • TALENT: Limited specialized AI/ML expertise within revenue team
  • ADOPTION: Slow implementation of AI solutions across operations
  • LEADERSHIP: Insufficient executive alignment on AI strategy
  • LEGACY: Aging infrastructure requiring significant tech upgrades

Opportunities

  • PREDICTIVE: AI-powered predictive maintenance reducing downtime
  • CUSTOMER: Enhanced customer experience through AI-powered insights
  • EFFICIENCY: AI optimization of routing/scheduling for maximum yield
  • AUTOMATION: Process automation reducing operational overhead costs
  • EMISSIONS: AI-enabled emissions monitoring and reduction solutions

Threats

  • COMPETITION: Competitors rapidly deploying advanced AI solutions
  • RETENTION: Difficulty retaining technical talent in energy sector
  • SECURITY: Increasing sophistication of cyber threats targeting AI
  • INVESTMENT: High costs of AI implementation with uncertain ROI
  • REGULATION: Evolving AI governance standards affecting compliance

Key Priorities

  • INTEGRATION: Implement unified data platform for cross-functional AI
  • TALENT: Build specialized AI team focused on revenue optimization
  • AUTOMATION: Deploy AI for operational efficiency and cost reduction
  • EXPERIENCE: Develop AI-powered customer engagement solutions