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Dupont Marketing

To advance material science innovation by creating sustainable solutions that transform industries and improve lives worldwide

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To advance material science innovation by creating sustainable solutions that transform industries and improve lives worldwide

Strengths

  • BRAND: 220+ year legacy provides unmatched credibility in global markets
  • INNOVATION: Portfolio of 21,000+ patents drives market differentiation
  • SUSTAINABILITY: Industry-leading ESG goals attract value-aligned partners
  • DIVERSIFICATION: Presence in multiple industries shields from sector risks
  • EXPERTISE: World-class scientific talent enables continuous innovation

Weaknesses

  • INTEGRATION: Post-reorganization siloed teams limit marketing synergies
  • DIGITAL: Underdeveloped digital presence compared to industry peers
  • COMPLEXITY: Technical product portfolio challenges clear messaging
  • AGILITY: Lengthy approval processes slow marketing response times
  • METRICS: Insufficient tracking of campaign ROI across business units

Opportunities

  • SUSTAINABILITY: Growing demand for eco-friendly materials solutions
  • DIGITAL: Expand digital channels to reach tech-savvy B2B decision makers
  • STORYTELLING: Humanize technical innovations through customer stories
  • PARTNERSHIPS: Strategic alliances with sustainability-focused brands
  • PERSONALIZATION: Leverage data analytics for targeted messaging

Threats

  • COMPETITION: Rising specialized materials science startups
  • PERCEPTION: Public concerns about chemical industry environmental impact
  • REGULATION: Increased scrutiny and compliance requirements globally
  • DISRUPTION: Emerging technologies may obsolete traditional products
  • COMMODITIZATION: Pricing pressure in maturing product categories

Key Priorities

  • SUSTAINABILITY: Position as leader in sustainable materials innovation
  • DIGITAL: Accelerate digital transformation of marketing operations
  • INTEGRATION: Unify marketing approach across business segments
  • STORYTELLING: Translate complex science into compelling brand stories
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To advance material science innovation by creating sustainable solutions that transform industries and improve lives worldwide

SUSTAINABILITY LEADER

Own the sustainable materials innovation narrative

  • CERTIFICATION: Achieve verified sustainability claims for 85% of marketed products by Q3
  • STORYTELLING: Produce 12 customer success stories highlighting measurable sustainability impact
  • AWARENESS: Increase sustainability messaging recall in brand tracking study from 62% to 75%
  • ENGAGEMENT: Launch sustainable innovation hub with 20K+ monthly visitors and 8% conversion rate
DIGITAL EXCELLENCE

Transform digital engagement across customer journey

  • PLATFORM: Deploy unified marketing automation system across all business units by July 30
  • CONVERSION: Increase website technical content engagement by 25% and lead conversion by 15%
  • ANALYTICS: Implement AI-powered attribution model tracking 90% of customer touchpoints
  • EXPERIENCE: Reduce technical buyer journey friction points from 8 to 4 through UX redesign
ONE DUPONT

Unify marketing approach across all business segments

  • ARCHITECTURE: Launch refreshed brand architecture with 100% business unit compliance
  • COLLABORATION: Establish cross-segment marketing councils with quarterly strategic planning
  • EFFICIENCY: Reduce redundant marketing activities by 30% through shared service model
  • MEASUREMENT: Implement standardized KPI dashboard used by 100% of marketing teams monthly
SCIENCE STORYTELLERS

Make complex innovations accessible and compelling

  • CONTENT: Create modular technical content system with 200+ assets accessible across segments
  • TRAINING: Certify 85% of marketing team in technical-to-commercial messaging translation
  • ENGAGEMENT: Increase average time spent with technical content by 40% through visualization
  • AI: Deploy AI content personalization engine delivering 15% higher engagement rates
METRICS
  • Brand Perception Index: 75/100 β†’ 82/100
  • Marketing Qualified Leads: 15,000 β†’ 21,000
  • Content Engagement Rate: 3.2% β†’ 4.8%
VALUES
  • Safety & Health
  • Environmental Stewardship
  • Highest Ethical Behavior
  • Respect for People
  • Customer-Centered Innovation
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Align the learnings

Dupont Marketing Retrospective

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To advance material science innovation by creating sustainable solutions that transform industries and improve lives worldwide

What Went Well

  • INNOVATION: Water solutions segment exceeded revenue targets by 12% YoY
  • SUSTAINABILITY: ESG messaging resonated strongly with 85% of customers
  • DIGITAL: LinkedIn follower growth outpaced industry average by 18%
  • CONTENT: Technical whitepapers generated 22% more qualified leads YoY
  • PARTNERSHIPS: Co-marketing with sustainability leaders boosted awareness

Not So Well

  • INTEGRATION: Cross-selling opportunities missed across business segments
  • METRICS: Campaign attribution tracking remains inconsistent and limited
  • DIGITAL: Website conversion rates below industry benchmark by 3.5 points
  • AWARENESS: Brand recognition lagging in emerging markets vs competitors
  • MESSAGING: Complex product value propositions creating customer confusion

Learnings

  • SUSTAINABILITY: Green messaging requires specific technical validation
  • SEGMENTS: Customer profiling needs refinement for targeted campaigns
  • CHANNELS: Technical buyers increasingly preferring digital engagement
  • CONTENT: Visual explanations outperforming text-heavy technical content
  • JOURNEY: Purchase decisions require average of 8 touchpoints, up from 6

Action Items

  • PLATFORM: Implement unified marketing automation across all segments
  • TRAINING: Develop AI capabilities within marketing team by Q3 2025
  • ANALYTICS: Deploy advanced attribution model for all campaign tracking
  • CONTENT: Create modular technical content system for personalization
  • DIGITAL: Redesign website experience based on customer journey mapping
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To advance material science innovation by creating sustainable solutions that transform industries and improve lives worldwide

Strengths

  • DATA: Massive proprietary materials science datasets for AI training
  • INFRASTRUCTURE: Enterprise-level AI computing capabilities established
  • TALENT: Growing team of ML/AI specialists within R&D departments
  • APPLICATIONS: Early success with AI-driven product formulation tools
  • LEADERSHIP: Executive commitment to AI as strategic differentiator

Weaknesses

  • SILOS: AI initiatives operate independently across business units
  • MARKETING: Limited AI deployment in customer-facing applications
  • SKILLS: Marketing team lacks AI literacy and implementation expertise
  • INTEGRATION: Fragmented AI tools without unified marketing platform
  • ANALYTICS: Underutilized customer data for predictive insights

Opportunities

  • PERSONALIZATION: AI-driven content customization for technical buyers
  • EFFICIENCY: Automate content creation across multiple channels
  • INSIGHTS: Predictive analytics to anticipate customer needs
  • ENGAGEMENT: AI chatbots for technical product specification support
  • OPTIMIZATION: ML-powered campaign performance enhancement

Threats

  • COMPETITION: Industry rivals advancing faster in marketing AI adoption
  • PRIVACY: Evolving regulations restricting AI-based data utilization
  • TALENT: Difficulty recruiting AI specialists for marketing functions
  • QUALITY: Risk of AI-generated content misrepresenting technical details
  • INVESTMENT: Budget constraints for implementing cutting-edge AI tools

Key Priorities

  • PLATFORM: Develop unified AI marketing platform across business units
  • CAPABILITIES: Build AI literacy and skills within marketing teams
  • PERSONALIZATION: Implement AI-driven customer journey optimization
  • ANALYTICS: Deploy predictive insights for campaign effectiveness