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Cardinal Health Finance

Advancing healthcare to improve lives by building financial excellence that transforms Cardinal Health into healthcare's most trusted partner

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Advancing healthcare to improve lives by building financial excellence that transforms Cardinal Health into healthcare's most trusted partner

Strengths

  • SCALE: Extensive distribution network reaching 90% of US hospitals
  • REVENUE: $178B annual revenue with stable pharmaceutical segment
  • PARTNERSHIPS: Strong relationships with 29,000+ pharmacies
  • INFRASTRUCTURE: Robust supply chain management capabilities
  • TALENT: Deep financial expertise across healthcare sectors

Weaknesses

  • MARGINS: Low operating margin of 3.8% compared to industry peers
  • SYSTEMS: Legacy financial systems limiting real-time analytics
  • INTEGRATION: Siloed financial operations across business units
  • COMPLEXITY: Complex regulatory compliance increasing costs
  • FORECASTING: Inconsistent financial forecasting accuracy

Opportunities

  • ANALYTICS: Implement advanced financial analytics for decision making
  • AUTOMATION: Digitize 70% of manual finance processes by 2025
  • SERVICES: Expand high-margin financial services to care providers
  • SPECIALTY: Growth in specialty pharmaceutical financial management
  • ESG: Develop sustainable finance initiatives aligning with regulations

Threats

  • COMPETITION: New entrants with tech-driven financial solutions
  • PRICING: Pharmaceutical price pressures affecting margins
  • REGULATION: Increasing financial compliance requirements
  • DISRUPTION: Healthcare payment model shifts affecting cash flow
  • CYBER: Financial data security vulnerabilities and breaches

Key Priorities

  • TRANSFORMATION: Modernize financial systems for real-time insights
  • EFFICIENCY: Automate core finance processes to reduce costs
  • ANALYTICS: Deploy predictive financial analytics across the business
  • TALENT: Upskill finance team with healthcare data science capabilities
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Advancing healthcare to improve lives by building financial excellence that transforms Cardinal Health into healthcare's most trusted partner

TRANSFORM FINANCE

Modernize our financial systems for real-time insights

  • PLATFORM: Deploy unified financial data platform across 80% of business units by Q3 with 99.5% uptime
  • INTEGRATION: Consolidate 12 legacy financial systems into 3 core platforms reducing maintenance costs by 35%
  • DASHBOARDS: Implement real-time financial dashboards for top 50 executives with daily performance metrics
  • AUTOMATION: Reduce manual financial processes by 30% through intelligent automation, saving 12,000 hours
MAXIMIZE EFFICIENCY

Automate core processes to reduce costs and errors

  • RPA: Deploy robotic process automation for 70% of accounts payable workflow, reducing processing time by 60%
  • RECEIVABLES: Implement AI-driven accounts receivable system to reduce DSO from 45 to 38 days
  • REPORTING: Automate 85% of regulatory financial reporting, reducing compliance costs by $4.2M annually
  • FORECASTING: Reduce monthly close process from 8 days to 5 days across all business segments
ELEVATE ANALYTICS

Deploy predictive financial analytics across the business

  • MODELS: Implement 8 AI-powered financial forecasting models with 92%+ accuracy for business segments
  • WORKING CAPITAL: Optimize inventory levels using predictive analytics, freeing $240M in working capital
  • MARGINS: Deploy pricing analytics in specialty pharma division, increasing margins by 120 basis points
  • INSIGHTS: Deliver weekly AI-generated financial insights to top 200 managers with actionable opportunities
UPSKILL TALENT

Build world-class financial data science capabilities

  • TRAINING: Complete data science certification for 75% of financial analysts, totaling 420 team members
  • HIRING: Recruit 12 specialized healthcare financial analysts with advanced analytics backgrounds
  • COMMUNITY: Launch finance analytics community of practice with 85% active participation rate
  • ADOPTION: Achieve 80% user adoption rate of new financial analytics tools across the organization
METRICS
  • OPERATING MARGIN: 4.5% by FY 2025
  • DAYS TO CLOSE: Reduce monthly closing cycle from 8 to 5 days
  • FORECAST ACCURACY: Improve financial forecasting accuracy from 82% to 94%
VALUES
  • Customer-First Innovation
  • Accountability & Integrity
  • Collaborative Excellence
  • Operational Excellence
  • Inclusive Leadership
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Align the learnings

Cardinal Health Finance Retrospective

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Advancing healthcare to improve lives by building financial excellence that transforms Cardinal Health into healthcare's most trusted partner

What Went Well

  • PHARMACEUTICAL: Segment revenue grew 8% YoY exceeding expectations
  • COST: Successful implementation of medical segment cost-cutting plan
  • CASH: Strong operating cash flow of $2.1B, up 15% from prior year
  • SPECIALTY: Specialty pharmaceutical services revenue grew by 14% YoY
  • INNOVATION: Launch of financial analytics suite for provider clients

Not So Well

  • MARGINS: Medical segment margins declined 60bps due to cost pressures
  • FORECASTING: Q4 earnings missed consensus estimates by 4%
  • INVENTORY: Working capital tied up in excess inventory levels
  • SYSTEMS: Financial transformation project delays impacting efficiency
  • INTEGRATION: Acquisition financial integration costs exceeded budget

Learnings

  • EXECUTION: Need for tighter alignment between finance and operations
  • PREDICTABILITY: Improve demand forecasting to optimize inventory levels
  • INVESTMENT: Digital finance capabilities require accelerated investment
  • AGILITY: Financial planning must adapt faster to market conditions
  • TALENT: Finance organization requires specialized healthcare analytics

Action Items

  • PLATFORM: Accelerate implementation of unified financial data platform
  • AUTOMATION: Deploy RPA for 30% of finance department manual processes
  • ANALYTICS: Expand predictive analytics capabilities across segments
  • TALENT: Initiate finance talent upskilling program focused on analytics
  • GOVERNANCE: Develop improved financial controls and risk framework
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Advancing healthcare to improve lives by building financial excellence that transforms Cardinal Health into healthcare's most trusted partner

Strengths

  • DATA: Vast healthcare transaction data for AI model training
  • INVESTMENT: Recent $150M digital transformation initiative
  • LEADERSHIP: New CFO with strong digital finance background
  • INFRASTRUCTURE: Cloud migration progress enabling AI deployment
  • PILOTS: Successful AI forecasting pilots in pharmaceutical segment

Weaknesses

  • INTEGRATION: Fragmented data architecture limiting AI effectiveness
  • TALENT: Limited specialized AI talent within finance organization
  • ADOPTION: Cultural resistance to AI-driven decision making
  • GOVERNANCE: Underdeveloped AI governance and risk frameworks
  • LEGACY: Technical debt in core financial systems hampering AI

Opportunities

  • FORECASTING: AI-powered financial forecasting improving accuracy
  • AUTOMATION: Finance task automation reducing 40% of manual work
  • INSIGHTS: Predictive analytics for working capital optimization
  • COMPLIANCE: AI monitoring for regulatory compliance automation
  • PRICING: Dynamic pricing models optimizing margins

Threats

  • COMPETITION: Tech-focused competitors deploying AI faster
  • TALENT: Fierce competition for AI finance talent
  • PRIVACY: AI data usage regulatory constraints in healthcare
  • EXPLAINABILITY: AI transparency requirements for auditing
  • COMPLEXITY: Rising costs of AI implementation and maintenance

Key Priorities

  • PLATFORM: Build unified finance data platform for AI applications
  • AUTOMATION: Deploy AI for accounts payable/receivable automation
  • FORECASTING: Implement AI-driven financial forecasting models
  • TALENT: Develop AI expertise through strategic hiring and training