A simple, non-emotional way to work through arguments by leveraging a structured approach. List out your facts and opinions, ask your peer to then list out their facts and opinions.
My facts. Non-emotional, just the facts.
Your facts. Non-emotional, just the facts.
Why are we arguing? What is the outcome we seek in this argument? How do we make sure we are all aligned on the purpose.
Use this online Argument Analysis TempIate and invite your team to share their input and rate the top ideas.
List out as many items as your team can brainstorm for each quadrant. Then rate the top items by clicking on the star to float them to the top.
Share the final analysis so everyone is on the same page and can refer back to this discussion.
For any goal, objective, decision where their is diagreement
What features are most important to add? Should we expand into a new vertical?
Is the current process effective? Is the proposed process a good fit?
Have some fun with your customer debating the merits of a disagreement. Use this as a playful boxing ring.
A friendly but structured approach to working though a disagreement can improvement existing relationships.
Should we raise or lower prices? Should we hire more sales reps? Should we expand into Asia?
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